Senior Solutions Architect — Atlassian & Enterprise Strategy

ServiceRocket; Ballarat; Hybrid; AUD 140.000 - 190.000; Vollzeit

Benefits dieser Stelle

Stock options

Health insurance

Retirement plan

Career pathways

Rockettoria allowance

Scholarship & Learning

Tech Choice

Wellness

Paid time off

Cultural day

Zusammenfassung

ServiceRocket is hiring a Solutions Architect in Australia to drive strategic Atlassian engagements across enterprise accounts. You will shape roadmaps, design robust integrations, and mentor teams while guiding change management and adoption.

The role emphasizes governance, architecture, and domain leadership with opportunities across COE delivery. You will collaborate with product and engineering teams to prototype innovations and deliver high-impact outcomes for key customers in a

Qualifikationen

• 5+ years as an Atlassian technical consultant or in solutions architecture/pre-sales.
• Proven track record guiding customers through major technology and process changes, including change management.
• Experience mentoring other consultants or architects.
• Experience delivering Atlassian solutions with audit trails, RBAC, and governance workflows.
• Deep expertise in Enterprise Strategy & Planning, Enterprise Service Management, or Software Development with Atlassian tools.
• Certifications in Enterprise Architecture, ITIL, SAFe, DevOps, or Change Management are desirable.
• Multiple Atlassian Certifications are highly desirable.

Aufgaben

• Lead strategic solution roadmaps aligning business objectives with Atlassian capabilities and AI enhancements.
• Architect robust integrations between Atlassian and enterprise systems to enable scalable outcomes.
• Provide governance and guide enterprise customers through change management and adoption.
• Prototype app innovations and collaborate with product/engineering teams for solutions.
• Contribute to thought leadership, frameworks, and IP in Atlassian domains.

Kenntnisse

Relationship Building

Strategic Thinking

Communication & Storytelling

Architectural Expertise

Governance & Compliance

ITSM Maturity

Co-delivery Collaboration

Jira Software

Bitbucket

CI/CD

DevOps

Atlassian Cloud

Tools

Jira Software

Bitbucket

CI/CD

DevOps

Atlassian Cloud

Jobbeschreibung

ServiceRocket is hiring a Solutions Architect in Australia to drive strategic Atlassian engagements across enterprise accounts. You will shape roadmaps, design robust integrations, and mentor teams while guiding change management and adoption.

The role emphasizes governance, architecture, and domain leadership with opportunities across COE delivery. You will collaborate with product and engineering teams to prototype innovations and deliver high-impact outcomes for key customers in a