Senior Solution Sales Executive, Technology Workflows

ServiceNow; Canberra; On-site; AUD 130,000 - 150,000; Full time

Job summary

A leading technology firm is seeking a Senior Solution Sales Executive based in Canberra, Australia. The role involves overseeing market success for IT Operations Management products and supporting sales strategies to improve account use case targeting. Ideal candidates will have at least 7 years of experience, a strong background in AI integration within sales processes, and proven stakeholder management skills, fostering a diverse and inclusive environment within the team. This full-time position does not allow remote work.

Qualifications

• Experience in leveraging AI in work processes.
• 7 years of knowledge on return on investment in specialty solutions.
• Experience as an Account Executive or in customer service roles.
• Strong understanding of business sales processes.
• Demonstrated stakeholder management success.

Responsibilities

• Oversee market success of technology workflows.
• Support strategy and planning for vertical account targeting.
• Develop leads from discovery to close.
• Provide input during account planning based on territory strategy.
• Champion diversity and contribute to an inclusive environment.

Skills

Business Development

Sales Experience

Direct Sales

B2B Sales

Customer relationship management

Tools

CRM management

Job description

The Senior Solution Sales Executive will oversee market success of ServiceNows Technology Workflows including IT Operations Management Asset Management and Strategic Portfolio Management products. These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information.

What you get to do in this role :

The Solution Sales Executive supports the strategy and solution win for specialty solution areas depending on engagement model. Responsibilities / activities can vary by solution area given coverage capacity.

• Support territory strategy and planning to improve vertical agreement account use case targeting and execution
• Develop and lead opportunities from discovery through to close but also to assist field teams to manage their own opportunities with TX product set.
• Provide input to AEs during the account planning process based on territory strategy and recommendation
• Ensure recommendation to territory strategy and account planning is aligned with Now Value principles
• Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team customer and partners.
• Interlock with SC & Specialist SC on Capability Roadmap for feedback and agreement and team based on engagement model
• Coach AEs ADRs ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle
• Customize the time allocation of responsibilities to the needs of the territory and account team and celebrate successes
• Champion diversity and belonging to contribute to an open and inclusive environment

Qualifications :

• Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
• 7 years knowledge on return on investment of specialty solutions area to lead solution win
• Experience as an AE or in alternative sales / customer service role
• Experience with overlay / matrix selling
• Understanding of business sales processes
• Demonstrated Stakeholder management success
• Travel required : 30-50%
• Proficient in CRM management

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

Remote Work : No

Employment Type : Full-time

Key Skills

Business Development,Sales Experience,Direct Sales,Oracle Transportation Management,B2B Sales,SAAS,Oracle EBS,Pricing,PaaS,Sales Pipeline,Customer relationship management,Enterprise Sales

Department / Functional Area : Sales