Senior Software Engineer (AI and Platform) @ Fetch

Hatch; Sydney; Hybrid; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Hybrid working

Latest MacBook Pro setup

Two team retreats annually

Office dogs

Bean to cup coffee machine, snacks &水果

Job summary

Fetch is hiring a senior software engineer to build AI-driven products that enhance pet health, streamline veterinary care, and scale to millions of pets. You’ll own technical decisions, mentor engineers, and ship high-impact features in collaboration with product, design, and leadership.

You will focus on real-time event-driven systems, AI-powered workflows, and reliable production-grade code with strong auditability. A fast-growing team awaits in Sydney with hybrid work options.

Qualifications

• 5+ years shipping impactful software at scale.
• Comfortable with TypeScript, React, Next.js, and GCP (or similar and quick to adapt).
• Pragmatic builder – knowing when to scale and when to iterate quickly.
• Great product thinking, and love to understand the user problem, challenge requirements, and push for outcomes over output.
• Obsessed with reliability, observability, and trustworthiness.
• Strong backend foundations: highly scalable distributed systems with resilience processes and auditability of all automated decisions.
• Experience with event-driven architectures or workflow engines.
• Real-world production AI experience (structured outputs, evaluation loops, guardrails).
• Bonus – experience in healthcare, veterinary, fintech or related industries

Responsibilities

• Ship real products that improve pet health and veterinary care.
• Build event-driven systems to manage pet health data, streamline vet workflows, and simplify pet parent interactions.
• Turn cutting-edge AI into reliable, production-ready features (guardrails, evals, monitoring).
• Collaborate directly with vets, ops, and product teams to create meaningful, measurable improvements in pet health outcomes

Skills

TypeScript

React

Next.js

GCP

Event-driven architecture

AI production

Reliability & observability

Distributed systems

Shipping at scale

Tools

NestJS

Job description

Fetch is how modern pet parents give their pets the best care . . . One pink app for insurance, health, and care – easy, fair, and kinda fun. We've raised our Series A from Lightspeed and Airtree, customers love us (rated #1 by Choice Magazine!), and we're growing fast.

We're looking for a sharp, ambitious engineer who's excited to build AI-driven products that improve pet health, streamline veterinary care, and help millions of pets live healthier lives.

• Compensation: Series A salary + meaningful equity upside
• Stack: TypeScript, React, Next.js, NestJS, GCP
• Tooling: Cursor, Claude, and unlimited AI tools – no token limits

Your role

You’ll work directly with product, design, and leadership to architect and ship high-impact features that drive measurable improvements in pet health outcomes and veterinary efficiency. You’ll own technical decisions, mentor engineers, and set the bar for quality.

• Ship real products that improve pet health and veterinary care
• Build event-driven systems to manage pet health data, streamline vet workflows, and simplify pet parent interactions
• Turn cutting-edge AI into reliable, production-ready features (guardrails, evals, monitoring)
• Collaborate directly with vets, ops, and product teams to create meaningful, measurable improvements in pet health outcomes

What you’ll build

• Real-time, event-driven architecture: Vet visits triggering health record updates, follow-up reminders, and actionable insights in minutes (not days)
• AI-powered clinical workflows: Automating triage, symptom evaluation, summarisation, follow-ups, and personalised care recommendations
• Reliable workflow engines: Robust, human-friendly systems with comprehensive audit trails, replayable decisions, and clear paths for humans-in-the-loop
• Productionising AI: Turning fuzzy outputs into clear, safe decisions using structured outputs, verification, and targeted explainability
• Data-driven AI evaluation loops: Labelled datasets, offline/online evaluations, regression tests, and ongoing monitoring so quality stays stable
• Core domain models & platform primitives: Foundations (Pets, Health Records, Care Plans) that enable rapid, safe innovation

About You

You ship fast, smart, and reliably. You simplify complexity relentlessly, are comfortable making decisions quickly, and care deeply about creating impactful outcomes for pets.

• 5+ years shipping impactful software at scale
• Comfortable with TypeScript, React, Next.js, and GCP (or similar and quick to adapt)
• Pragmatic builder – knowing when to scale and when to iterate quickly
• You have great product thinking, and love to understand the user problem, challenge requirements, and push for outcomes over output
• Obsessed with reliability, observability, and trustworthiness
• Strong backend foundations: highly scalable distributed systems with solid resilience processes and auditability of all automated decisions
• Experience with event-driven architectures or workflow engines
• Real-world production AI experience (structured outputs, evaluation loops, guardrails)
• Bonus – experience in healthcare, veterinary, fintech or related industries

What it’s like here

We’re ambitious, collaborative, and genuinely enjoy building together. The Fetch team is smart, thoughtful, and kind – low ego, open, caring, and always supportive.

• You’ll be involved early in strategy. You're encouraged to give your opinion and debate with founders and the rest of the team
• Weird is welcome. We value unexpected perspectives and people who think differently, so just be you
• Unlimited AI tooling - no token limits or approvals needed. Just try things
• Work on a product genuinely loved by tens and tens of thousands of pets, pet parents and vets
• We're growing FAST. It's an exciting time to join and you'll directly impact the future of our products
• We say "steward" not "owner" – the accountability is real, the language signals how we hold it

And The Perks

• Competitive Series A salary + meaningful equity
• Hybrid working (3 days Sydney office, flexible WFH)
• Latest MacBook Pro and a top setup
• Two team retreats each year
• Office dogs for cuddles and interruptions
• Bean to cup coffee machine, unlimited fruit and snacks. Toblerone on-tap

Why Fetch is partnering with Hatch on this role.

Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume.

A Final Note: This is a role with Fetch not with Hatch.