Senior Service Operations Leader (Not-for-Profit)

at; Western Australia; On-site; AUD 100,000 - 130,000; Full time

Job summary

A respected community organisation in Australia is seeking a Service Operations Manager to provide strategic leadership in the mental health not-for-profit sector. This senior role involves overseeing multi-program service teams to achieve high-quality client-centred outcomes. Ideal candidates will have strong leadership experience, a background in community services, and the ability to drive operational excellence. The position offers a competitive salary and the chance to contribute to social impact and community wellbeing.

Benefits

Competitive salary package

Professional development

Collaborative workplace culture

Qualifications

• At least 7 years of relevant senior leadership experience.
• Extensive experience in not-for-profit or social impact sectors.
• Demonstrated ability to manage multi-site or multi-program teams.

Responsibilities

• Provide strategic and operational leadership across all service delivery areas.
• Oversee multi-program management for client-centred outcomes.
• Build strong stakeholder relationships across funding bodies and community partners.

Skills

Leadership

Service Delivery

Stakeholder Engagement

Program Management

Data Analysis

Education

Tertiary qualifications in human services

Job description

A respected community organisation in Australia is seeking a Service Operations Manager to provide strategic leadership in the mental health not-for-profit sector. This senior role involves overseeing multi-program service teams to achieve high-quality client-centred outcomes. Ideal candidates will have strong leadership experience, a background in community services, and the ability to drive operational excellence. The position offers a competitive salary and the chance to contribute to social impact and community wellbeing.