Senior Sergeant - Lismore - NSW Sheriff's Office

NSW Department of Communities and Justice; Lismore; On-site; AUD 102,000 - 125,000; Full time

Benefits offered by this job

Flexibility

Autonomy

Training opportunities

Health benefits

Career development

Job summary

NSW Department of Communities and Justice in Lismore is seeking a Senior Sergeant (OIC/2IC) to supervise a small team, allocate resources, and oversee court processes, juror management, and court security, delivering high-quality and professional services to clients. The role requires strong leadership, strategic planning, adaptability across jurisdictions, and compliance with policies and training.

You will complete recruit training, pursue Certificates III/IV, hold a NSW driver’s licence and

Qualifications

• Demonstrate professionalism and empathy in high-pressure situations.
• Strategic planning and resource management skills.
• Adaptability across jurisdictions and work environments.
• People management with knowledge of policies such as harassment prevention and WHS.
• Completion of Sheriff’s Officer Recruit Training Program and relevant training.

Responsibilities

• Supervise, mentor, and support team members to aid development.
• Allocate resources to ensure efficient court operations and safety.
• Undertake law enforcement duties in line with legislation and policies.
• Maintain records and manage roster visibility and compliance with guidelines.
• Provide high-quality services to court users, including judicial officers and jurors.
• Build relationships with court stakeholders and collaborate with regional leadership.
• Support coverage at other locations during resourcing shortfalls or high-risk matters.
• Contribute to initiatives to improve work practices.

Skills

Professionalism

Empathy

Strategic planning

Resource management

Adaptability

People management

Driver's license

First Aid

Education

Certificate III in Government

Certificate IV in Leadership & Management

Job description

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Senior Sergeant - Lismore - NSW Sheriff's Office

Department: SHO N Region

Department/Agency: Department of Communities and Justice

Location: Lismore, NSW, AU, 2480

• Ongoing (35 HPW)
• Salary - $113,494 pa, plus employer’s contribution to superannuation and annual leave loading

Your role

A Senior Sergeant may be an Officer-in-Charge (OIC) or a Second-in-Charge (2IC) at a centre and will be required to supervise a small team and effectively allocate resources to meet the Sheriff’s Office operational requirements.

Provide day to day supervisory and/or administrative services to meet statutory obligations and deliver high quality and professional services to clients including the service and execution of court process, management of jurors and court security.

What you’ll do

• Supervise, mentor, and support team members in their duties, contributing to team development.
• Allocate resources to ensure efficient court operations and maintain the safety and security of court complexes and users.
• Undertake law enforcement duties in compliance with relevant legislation, policies and procedures.
• Maintain records to meet prescribed financial and operational guidelines, as well as ensuring the Centre’s roster is maintained and visible.
• Provide high-quality services to court users, including judicial officers and jurors.
• Build and maintain relationships with court stakeholders.
• Work collaboratively with the Regional Commander and other OICs within the relevant region to facilitate assistance at other locations during periods of resourcing shortfall, or for high risk operational matters.
• Contribute to the development and implementation of initiatives to improve work practices.

What we’re looking for

These responsibilities are crucial for ensuring smooth operations and effective client management in a dynamic and potentially high-pressure environment.

• Demonstrate Professionalism and Empathy:Stay calm and professional in high-pressure situations, ensuring effective resolution of incidents.
• Strategic Planning and Resource Management:Effective Planning; Develop and implement strategic plans to manage daily tasks and responsibilities.
• Adaptability:Quickly adjust to working in different jurisdictions amongst be flexible and open to changes in work environments and procedures.
• People Management:Good understanding and ability to comply with departmental policies and practices such as harassment prevention, EEO, EAPS, Code of Ethical Conduct, Work, Health and Safety, Ethical Work Practices, Disability Awareness, and the Aboriginal Cultural Capability Framework.
• Upon commencement successful completion of the Sheriff’s Officer Recruit Training Program.
• Certificate III in Government to be completed within 12 months of commencement.
• Willingness to obtain and complete a Certificate IV of Leadership and Management or equivalent qualification upon commencement.
• Successful completion of tactical re-certification, and other prescribed training programs mandated in line with Clause 9 of the Crown Employees (Sheriff’s Officer) Award 2024 as required.
• Current NSW driver’s licence, with a provisional P2 licence as a minimum upon entry to service.
• Current First Aid certificate.
• Meet the required health, physical and psychological requirements in accordance with agency standards.

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

Thank you for your interest in this role. We look forward to receiving your application.