Senior SAP & MES Production Support Analyst

Kelly; Redmond; Hybrid; AUD 99,000 - 119,000; Full time

Job summary

Kelly is seeking a Senior Analyst, IS Business Support to maintain and troubleshoot SAP ECC and DELMIA Apriso MES for the Redmond Manufacturing Team. You will work with manufacturing and IT to resolve issues, conduct UAT, validate enhancements, and support ongoing improvements.

The role requires strong SAP/MES knowledge, collaboration across cross-functional teams, and a proactive approach to ensure system reliability in a hybrid work setup.

Qualifications

• Experience conducting IT/UAT.
• Strong SAP experience including Production BOMs and Production Work Orders.
• Experience supporting manufacturing computer systems and onsite manufacturing teams.

Responsibilities

• Troubleshoot production and work-order issues within SAP and MES systems.
• Partner with manufacturing and IT teams to investigate system issues.
• Execute testing for data fixes, enhancements, and bug fixes.
• Track and escape issues through ServiceNow.
• Support manufacturing operations by ensuring system reliability and data accuracy.

Skills

IT/UAT

SAP

Production BOMs

Production Work Orders

Onsite manufacturing teams

Education

Bachelor's degree in Manufacturing Engineering

Bachelor's degree in Process Engineering

Bachelor's degree in Computer Science

Related technical discipline

Tools

DELMIA Apriso MES

SAP ECC

ServiceNow

Job description

Kelly is seeking a Senior Analyst, IS Business Support to maintain and troubleshoot SAP ECC and DELMIA Apriso MES for the Redmond Manufacturing Team. You will work with manufacturing and IT to resolve issues, conduct UAT, validate enhancements, and support ongoing improvements.

The role requires strong SAP/MES knowledge, collaboration across cross-functional teams, and a proactive approach to ensure system reliability in a hybrid work setup.