Senior Quality Lead: Digitise QA & Compliance (FMCG)

Fuse Recruitment; Sydney; On-site; AUD 99,000 - 121,000; Full time

Job summary

Fuse Recruitment in Dee Why, NSW, seeks a Senior Quality Assurance Lead to own the quality function in an Australian manufacturer. You will lead a small quality team, drive GMP compliance, and lead the digitisation of quality processes from paper to digital systems.

This hands-on role offers autonomy, opportunities to influence quality culture, and collaboration with production, technical and warehouse teams to deliver high-quality products.

Qualifications

• Minimum five years' experience in Quality Assurance or Quality Control within FMCG or another regulated manufacturing environment.
• Experience owning and managing a Quality Management System rather than just working within one.
• Strong knowledge of GMP, microbiological testing and workplace health and safety requirements.
• Experience leading digital transformation of quality documentation and systems, with exposure to AI tools or process automation viewed favourably.
• Proven experience hosting customer, third‑party or certification audits.
• Strong investigation skills with experience managing CAPA, deviations and non‑conformances.
• Excellent leadership skills with experience developing and mentoring quality teams.
• Strong scientific judgement and confidence to make informed quality decisions, even when information is incomplete.
• Excellent communication skills with the ability to influence stakeholders from production to senior leadership.
• A Bachelor's degree in a STEM discipline will be highly regarded.
• Full Australian working rights.

Responsibilities

• Take ownership of end-to-end quality assurance and quality control from incoming materials through to finished product dispatch.
• Implement and manage positive release processes to ensure every batch is approved against specification before dispatch.
• Provide quality oversight of production activities including sampling, testing, batch documentation and line clearance.
• Develop, maintain and continuously improve the Quality Management System, ensuring ongoing GMP compliance and audit readiness.
• Lead the transition from paper-based quality documentation to digital systems, improving traceability, reporting and operational efficiency.
• Lead, mentor and develop a team of Quality Officers while maintaining consistent quality and GMP standards.
• Manage non-conformances, deviations, CAPAs and customer complaints through to effective resolution.
• Coordinate internal audits, supplier audits and external customer or certification audits, including closure of audit findings.
• Deliver quality and safety induction training for new production employees.
• Prepare monthly quality reports analysing trends in complaints, non-conformances and CAPAs to support business decision-making.
• Maintain accurate Product Information Sheets and associated product documentation.
• Drive continuous improvement initiatives through better systems, technologies and quality practices.
• Promote a strong safety culture by reporting incidents and ensuring compliance with workplace procedures.

Skills

Quality leadership

Regulatory compliance

Auditing

Continuous improvement

Stakeholder influence

Education

BSc / STEM degree

Job description

Fuse Recruitment in Dee Why, NSW, seeks a Senior Quality Assurance Lead to own the quality function in an Australian manufacturer. You will lead a small quality team, drive GMP compliance, and lead the digitisation of quality processes from paper to digital systems.

This hands-on role offers autonomy, opportunities to influence quality culture, and collaboration with production, technical and warehouse teams to deliver high-quality products.