Senior Program Officer, Performance and Commissioning

Department of Health Victoria; Melbourne; On-site; AUD 100,000 - 140,000; Full time

Job summary

Department of Health Victoria in Melbourne seeks a Senior Program Officer to support oversight and commissioning of statewide and specialist mental health services. You will work with the Manager, Specialist Mental Health Services, to address performance, governance and access issues.

The role emphasizes analytical capability, data interpretation and effective stakeholder management within a fast-paced policy environment, aiming to improve outcomes for Victorians.

Qualifications

• Highly developed analytical and conceptual capability.
• Experience in performance reporting and financial analysis.
• Understanding of health funding, commissioning and performance frameworks is desirable.

Responsibilities

• Support oversight, improvement and commissioning of statewide and specialist mental health services.
• Lead responses to new issues and risks relating to service delivery, performance and governance.
• Develop and maintain relationships with a broad range of stakeholders.

Skills

Analytical thinking

Data interpretation

Stakeholder management

Strong communication

Systems thinking

Education

Tertiary qualification in health/health sciences/public policy/business

Job description

Senior Program Officer, Performance and Commissioning

Department of Health Victoria – Melbourne VIC

The Senior Program Officer works within a team reporting to the Manager, Specialist Mental Health Services, and is responsible for supporting oversight, improvement and commissioning of statewide and specialist mental health services, including Forensicare and Parkville Youth Mental Health and Wellbeing Service. The role leads responses to new and emerging issues and risks relating to service delivery, performance, governance, access and system sustainability.

Operating within a dynamic policy and service delivery environment, the role has a strong focus on improving service performance to ensure Victorians can access timely, safe and high-quality specialist mental health treatment.

The role involves developing and maintaining effective relationships with a broad range of internal and external stakeholders, including health services and departmental partners. It is well suited to someone who enjoys working in a collaborative and fast-paced environment that requires systems thinking, sound judgement, strong communication skills and a commitment to improving outcomes for people experiencing mental illness.

Highly developed analytical and conceptual capability, including experience in performance reporting, data interpretation, financial analysis and stakeholder management, together with the ability to manage competing priorities and tight timeframes, are critical to success in the role.

About us:

At the Victorian Department of Health we want a future where Victorians are the healthiest people in the world. A Victoria where our children and people thrive, our workplaces are productive and safe, and our communities are more connected.

We see it as our job to support Victorians to stay healthy and safe. And to deliver a world-class healthcare system that ensures every single Victorian can access safe, quality care that leads to better health outcomes for all.

About you:

Qualifications / Specialist Expertise:

• A tertiary qualification in fields related to health, health sciences, public policy and/or business is required.
• Demonstrated experience in health service delivery, health service operations, or system performance roles.
• Demonstrated experience in analysing health service data and/or financial performance.
• Understanding of Victorian mental health funding, commissioning and performance frameworks is highly desirable.

What we offer:

• The opportunity to perform meaningful work, making direct contributions toward enablingVictorians to be the healthiest people in the world.
• A wide range of growth and development opportunities within the department and wider Victorian Public Service.
• A strong commitment to work-life balance, including a diverse array of flexible working arrangements.

We are committed to developing and supporting a workforce that is well equipped and highly motivated to provide responsive and quality services to all Victorians. We continue to build an inclusive workplace that embraces diversity of backgrounds and differences to realise the potential of our employees for innovation and delivering services aimed at enhancing the lives of all Victorians. All roles can be worked flexibly and we encourage applications from Aboriginal people, people with disability, LGBTIQ+ and people from culturally diverse backgrounds. Please contact us if you require any adjustments to participate in the recruitment process at*********@health.vic.gov.au. For more information on our commitment to inclusion and diversity seeinclusion and diversity at the Department of Health.

If you have any queries in relation to participation in recruitment processes at Health, or experience any issues in applying, please feel free to email ***************@health.vic.gov.au. Please note that unsolicited applications from third parties cannot be accepted. If you have questions regarding the role, please message the contact person listed on the advertisement directly.

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