Senior Product Support Analyst - Wakulda

Boeing; Brisbane; Hybrid; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Work from home

Compressed work weeks

Part-time arrangements

Salary packaging options

Annual bonus

Job summary

Boeing Defence Australia seeks a Senior Product Support Analyst to support the Wakulda program, a critical RAAF system. You will manage LSAR data, perform FMECA/RCM analyses, and work with engineers to ensure through-life support and timely system updates.

The role requires 6–10 years in logistics/ILS, experience with LSAR databases, and AGSVA clearance eligibility. Flexible work options exist with 3 days in the office.

Qualifications

• Minimum 6–10 years in logistics support or ILS.
• Experience with LSAR and technical databases.
• Experience in Product Support Analysis environments using OmegaPS, SLICwave, eLES/eMRD.
• Familiarity with MIL-STD-1388, DEF(AUST)5691/5692, GEIA-STD-0007C.
• Eligible for Australian Defence Security Clearance.

Responsibilities

• Maintain LSAR and update data accurately.
• Conduct Candidate Item Identification and Classification.
• Perform FMECA and RCM analyses.
• Develop and maintain LORA and spares range analysis.
• Assess impacts of system changes and updates to support artifacts.
• Collaborate with Wakulda engineers and leads to timely completion.

Skills

Teamwork

Communication

Logistics analysis

FMECA

RCM analysis

LSAR management

Security clearance

Tools

OmegaPS

SLICwave

eLES/eMRD

Job description

Senior Product Support Analyst - Wakulda

In partnership with the ADF and the Commonwealth, Boeing Defence Australia (BDA) provides aircraft maintenance and upgrades, component maintenance solutions, technical support, mission-critical infrastructure support and training on some of the most capable surveillance, command, control, and combat platforms in the world.

Boeing Defence Australia is looking to resource a Senior Product Support Analyst to support the Wakulda program. Wakulda is a core component of the Royal Australian Air Force's air defence surveillance network operated by the RAAF in Williamtown, New South Wales and Edinburgh, South Australia. Developed and sustained by Boeing Defence Australia, Wakulda is a complex, integrated air defence command and control system which receives, interprets and consolidates data from over 250 defence and civil radars and other sensors.

The successful candidate will possess the following personal attributes:

• Team-oriented, influential, and likes a challenge
• Leverages diversity and inclusion to foster innovative thinking and effective solutions
• An excellent communicator who can think outside of the box

The Wakulda Senior Product Support Analyst is a member of the Joint Systems Capability. In this role, you will work within the Wakulda Integrated Logistics Support team in the development and maintenance of support system solutions for the Wakulda program, with a specific focus on developing and managing the Logistics Support Analysis (LSA) and Logistics Support Analysis Record (LSAR).

Key Responsibilities

Logistics Support Analysis (LSA) Expertise:

• Maintain and update the Logistics Support Analysis Record (LSAR), a comprehensive technical database storing all data collected through Logistic Support Analysis (LSA)
• Conduct Candidate Item Identification and Classification
• Perform Failure Modes and Criticality Analysis (FMECA)
• Execute Reliability Centred Maintenance (RCM) Analysis and Develop and maintain Level Of Repair Analysis (LORA)
• Perform Spares Range and Quantity Analysis and Rationalisation
• Analyze and rationalize Support & Test Equipment (S&TE) Range and Quantity
• Establish and maintain the LSAR database with accurate and up-to-date information

Additional Responsibilities:

• Assess impacts of system changes and effort required to update support system artifacts
• Perform support systems analysis for design changes and upgrades
• Develop products and services to support the system through-life
• Work closely with Wakulda engineers and Execution Leads to ensure timely and accurate completion of tasks
• Ensure the LSAR is maintained as the authoritative source for all logistics support information

Desirable Experience/Qualifications
To be successful, you will have:

• Minimum of 6 -10 years of experience in logistics support, supply chain management, or integrated logistics support (ILS)
• Formal qualification or demonstrated experience in delivering successful logistics/support systems analysis
• Experience working with Logistics Support Analysis Records (LSAR) and maintaining technical databases
• Experience working in a Product Support Analysis environment using industry-recognized tools (e.g., OmegaPS, SLICwave, eLES/eMRD, or similar)
• Experience following MIL-STD-1388, DEF (AUST) 5691/5692, GEIA-STD-0007C Logistics Product Data
• Current or Eligibility for an Australian Government Security Vetting Agency (AGSVA) Defence Security Clearance

Applicants must be Australian Citizens to meet Defence security requirements.

What's on offer?

BDA provides people, expertise, process and tools to manage aircraft design, repair and continuing airworthiness capabilities supporting program execution and growth opportunities. Forward looking, BDA has developed a Capability Plan to meet our defence customers' evolving needs, both in Australia and internationally.

Boeing values the health and wellbeing of our employees and offer true flexibility including working from home, compressed work weeks, and opportunities for part time arrangements, allowing you to balance your career with what is important to you outside of work.

This roles offers flexible working conditions once probation has passed successfully with a minimum requirement of 3 days per week in the office.

Other benefits:

• Work on cutting edge projects with opportunities to work across platforms.
• Attractive remuneration and annual bonus.
• Formal mentoring and training as well as on the job learning.
• Formal reward and recognition program.
• Access discounts for health insurance, travel and accommodation.
• Paid study leave, paid parental leave and Defence leave.
• Salary packaging options available.
• Health and wellbeing benefits including annual flu vaccinations and Employee Assistance Program.
• Social and community groups.

BDA works with strong links with our global Boeing community and we strongly encourage collaboration with our international counterparts.

We are committed to building an inclusive workplace. Female applicants, people of Aboriginal or Torres Strait Island descent and veterans are encouraged to apply.