Senior Product Lead – Authentication & Compliance

Optus; Council of the City of Sydney; Hybrid; AUD 130,000 - 160,000; Full time

Job summary

A leading telecommunications company in Australia is seeking an Associate Director, Product Manager - Authentication to lead the implementation of crucial authentication processes. This role involves ensuring secure customer interactions and compliance with regulations, driving innovation in authentication management, and collaborating with various teams. Ideal candidates will have over 3 years in product management, strong stakeholder skills, and familiarity with authentication concepts like OIDC and OAuth, along with knowledge of Australian regulatory frameworks.

Benefits

Competitive compensation

Flexible working arrangements

Colleague discounts

Support for growing families

Free counselling and support services

Qualifications

• 3+ years in technical/product/platform management for complex software.
• Ability to frame problems with clear PRDs and measurable OKRs.
• Knowledge of Australian regulatory frameworks governing identity and verification.

Responsibilities

• Drive innovation in authentication management and customer experience.
• Collaborate with CX and Process Excellence teams.
• Partner with Architecture and Technical Product Managers.
• Manage the Optus Authentication Policy.
• Monitor compliance and mitigate risks.

Skills

Technical/product/platform management

Stakeholder management

Strong communication skills

Familiarity with authentication concepts

Tools

Auth0

Okta

Job description

A leading telecommunications company in Australia is seeking an Associate Director, Product Manager - Authentication to lead the implementation of crucial authentication processes. This role involves ensuring secure customer interactions and compliance with regulations, driving innovation in authentication management, and collaborating with various teams. Ideal candidates will have over 3 years in product management, strong stakeholder skills, and familiarity with authentication concepts like OIDC and OAuth, along with knowledge of Australian regulatory frameworks.