Senior Product and Pre-Sales Manager - EY.ai for Risk

Ernst & Young Advisory Services Sdn Bhd; City of Melbourne; Hybrid; AUD 120,000 - 150,000; Full time

Job summary

A leading advisory firm is seeking a Senior Product and Pre-Sales Manager for EY.ai to enhance risk management. The role involves shaping product strategy, engaging with clients, and driving cross-functional collaboration. Ideal candidates will have 8-10 years of experience in digital strategy and a background in product lifecycle management. This position offers a chance to contribute to innovative solutions in a diverse and inclusive environment.

Benefits

Continuous learning

Transformative leadership

Inclusive culture

Qualifications

• 8-10 years in Digital strategy, Customer/user experience, or Product strategy.
• Experience in taking a digital product from concept to market.
• Cross-functional experience with development teams.

Responsibilities

• Define the EY.ai for Risk roadmap in collaboration with stakeholders.
• Lead full product lifecycle from ideation to launch.
• Act as primary contact for clients, delivering product demos.

Skills

Exceptional communication and presentation skills

Strong problem-solving and analytical skills

Proven ability to manage multiple priorities

Strategic thinking

Leadership in cross-functional collaboration

Tools

Jira

Confluence

ADO

Job description

Senior Product and Pre-Sales Manager - EY.ai for Risk

Location: Melbourne

Other locations: Anywhere in Region

Requisition ID: 1660286

Overview

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

EY.ai for Risk is EY’s flagship platform for transforming risk management through AI, automation, and modular agentic workflows. It unifies capabilities across internal audit, compliance, and third-party risk, enabling clients to make smarter decisions with greater speed and confidence. The platform leverages EY’s proprietary knowledge base integrated with technologies from key alliance partners (ServiceNow, AuditBoard, Databricks), and is designed for scalable deployment across sectors and geographies.

Key Responsibilities

• Product Strategy & Lifecycle Management
  
  • Define and evolve the EY.ai for Risk roadmap in collaboration with global leadership, sector teams, and alliance partners.
  • Lead the full product lifecycle from ideation to launch, including KPI definition, performance monitoring, and iterative improvement.
  • Translate business requirements into actionable product features using tools like Jira, Confluence, and ADO.
  • Align product development with EY’s broader platform strategy, including integration with RiskGPT, ICT.ai, and Agent Builder.
• Act as the primary point of contact for prospective clients, delivering compelling product demonstrations, proof-of-concepts (POCs), and tailored solutions to showcase the value of EY.ai for Risk.
• Collaborate with the sales team to develop proposals, RFPs, and presentations, providing technical expertise and product insights to close deals.
• Partner with clients to understand their risk management challenges, translating needs into technical and functional requirements for the platform.
• Lead client delivery processes, ensuring successful onboarding and implementation of the platform. Manage escalations promptly, resolving issues to maintain client satisfaction.
• Gather competitive intelligence and client feedback to inform product enhancements and pre-sales strategies.
• Cross-Functional Leadership
• Partner with engineering, design, and data science teams to deliver high-quality releases.
• Drive alignment across global regions, ensuring consistency in product messaging and delivery.
• Facilitate working sessions on architecture, UI/UX, and operating model governance.
• Innovation & Internal Enablement
• Champion agentic workflows and reusable assets to accelerate delivery and improve margins.
• Support internal enablement through training, documentation, and stakeholder engagement.
• Contribute to EY’s thought leadership in AI for risk, including demos, videos, and client showcases.

Skills and Attributes for Success

• Exceptional communication and presentation skills, with the ability to influence and build trust with clients and internal teams.
• Strong problem-solving and analytical skills, with a customer‑centric mindset.
• Proven ability to manage multiple priorities in a fast‑paced, ambiguous environment.
• Strategic thinking and ability to align product and sales strategies with business goals.
• Leadership in driving cross‑functional collaboration and managing complex projects.

Qualifications

• Must have 8‑10 years of experience in one or a combination of the following domains: Digital strategy, Customer or user experience, Product strategy. Including skillsets such as: Market and user research, Requirements gathering, Business case development, KPI management, Business architecture definition.
• Must have 8‑10 years of experience taking a digital product from concept to market, supporting strategy, roadmap development, and agile execution.
• Must have 8‑10 years of cross‑functional experience working with internal and third‑party development teams, including: UX designers, Visual designers, Developers, Technologists.

Benefits

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Additional Information

EY acknowledges the Traditional Owners and Custodians of the lands on which EY offices are located around Australia. We pay our respects to their cultures, and to their Elders — past, present, and emerging. Find out more about our vision for reconciliation at https://www.ey.com/au/reconciliation.

Apply now… we’re over 9,000 perspectives in Australia and we’re ready to welcome yours.

At EY we take inclusivity seriously, and we’re committed to removing barriers and improving the employment prospects of people with disability or long‑term health conditions. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process. We understand sharing your needs with us can be daunting, so if you have questions before or during your application, we welcome you to get in touch at [e-mail] or [phone] (option 2). Anything you tell us will be kept completely confidential.

Please apply to this role only through the ‘Apply’ link (not through the local office). Your application will then be routed to the appropriate recruiting team. The exceptional EY experience. It’s yours to build.