Senior Practice Leader, Youth Services & Client Outcomes

Queensland Government; Townsville City; On-site; AUD 90,000 - 120,000; Full time

Job summary

A government agency in Australia seeks a Senior Practice Leader for Client Services to provide leadership and expert oversight in managing complex client service functions. The role involves guiding initiatives to improve service delivery, collaborating with stakeholders, and promoting cultural capability, particularly for Aboriginal and Torres Strait Islander young people. Strong leadership and mentoring skills are essential for success in this position.

Qualifications

• Demonstrated ability to lead and manage complex client service functions.
• Experience working with Aboriginal and Torres Strait Islander young people.
• High-level supervision and mentoring abilities.

Responsibilities

• Provide leadership and expert advice for client service functions.
• Collaborate with Clinical Practice Leader on projects.
• Lead major initiatives to improve client services.

Skills

Cultural capability

Leadership

Mentoring

Case management

Stakeholder engagement

Education

Relevant qualifications in Allied Health or similar

Job description

A government agency in Australia seeks a Senior Practice Leader for Client Services to provide leadership and expert oversight in managing complex client service functions. The role involves guiding initiatives to improve service delivery, collaborating with stakeholders, and promoting cultural capability, particularly for Aboriginal and Torres Strait Islander young people. Strong leadership and mentoring skills are essential for success in this position.