Senior PMO Manager - Investments/Superannuation

Marsh Insurance Limited; Melbourne; Hybrid; AUD 180,000 - 230,000; Full time

Job summary

Marsh is seeking a Senior PMO Manager to lead the PMO capability within the Mercer Super Change & Transformation group based in Melbourne or Sydney. This hybrid role requires you to work in the office at least three days per week.

You will establish and continuously improve standards, frameworks, tools, governance and reporting to provide a trusted view of progress, risks, and benefits across the portfolio.

Qualifications

• Demonstrated PMO, portfolio, program or transformation delivery experience in a complex organisation.
• Experience establishing or improving PMO operating models, governance, standards, tools and reporting disciplines.
• Strong understanding of project/program planning, RAID, dependency management, financials, benefits, capacity planning and assurance.
• Excellent written and verbal communication, organisation, prioritisation and attention to detail.

Responsibilities

• Set the PMO service model, priorities, ways of working and allocation of work across the PMO team.
• Coach and develop PMO analysts, with clear ownership, quality expectations and escalation paths.
• Maintain portfolio governance forums, decision rights, escalation paths, stage gates and minimum information requirements.
• Own portfolio reporting and insights, including RAG status, milestones, spend, benefits, risks, issues and dependencies.
• Establish consistent approaches to integrated planning, milestone tracking, critical path visibility, baseline management and change control.
• Partner with delivery leaders and stakeholders to improve reporting quality, assurance, risk in change practices and continuous improvement across the portfolio.

Skills

PMO leadership

Portfolio governance

Reporting & insights

Stakeholder collaboration

Education

PMO certification

Bachelor's degree in business/PM

Tools

MS Project

Excel

Job description

We are seeking a talented individual to join our Mercer Super Change & Transformation team at Mercer Super. This role will be based in Melbourne or Sydney. This is a hybrid role that has a requirement of working at least three days a week in the office.

The Senior PMO Manager leads the PMO capability for the Mercer Super Change & Transformation Group. In this role, you will establish and continuously improve the standards, frameworks, tools, governance, reporting, controls and operating rhythms that support reliable delivery across the portfolio. You will combine delivery enablement with operational leadership to give the business and portfolio team a trusted view of progress, risks, dependencies, capacity, financials, benefits and decisions.

We will count on you to:

• Set the PMO service model, priorities, ways of working and allocation of work across the PMO team


• Coach and develop PMO analysts, with clear ownership, quality expectations and escalation paths


• Maintain portfolio governance forums, decision rights, escalation paths, stage gates and minimum information requirements


• Own portfolio reporting and insights, including RAG status, milestones, spend, benefits, risks, issues and dependencies


• Establish consistent approaches to integrated planning, milestone tracking, critical path visibility, baseline management and change control


• Partner with delivery leaders and stakeholders to improve reporting quality, assurance, risk in change practices and continuous improvement across the portfolio

What you need to have:

• Demonstrated experience in PMO, portfolio, program or transformation delivery roles within a complex organisation


• Experience establishing or improving PMO operating models, governance, standards, tools and reporting disciplines


• Strong understanding of project and program planning, RAID, dependency management, financials, benefits, capacity planning and assurance


• Excellent written and verbal communication, organisation, prioritisation and attention to detail

What makes you stand out:

• Experience in financial services, superannuation preferred


• Experience leading, coaching or coordinating PMO practitioners in a complex environment


• Tertiary qualification in business, project or program management, change, finance or a related discipline

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders


• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities


• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencing of employment.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.