Senior Payroll Consultant - South Bank, Qld

Flight Centre; Brisbane; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Great Place To Work

Exclusive Staff Discounts

Travel Discounts

Individualised Learning & Development

Employee Assistance Program

Job summary

Flight Centre Travel Group Australia is seeking an experienced Senior Payroll Consultant to join the Payroll Operations team. You will manage payroll for about 5,500 employees across 8 entities with weekly, fortnightly and monthly cycles, ensuring accuracy and timeliness.

The role requires strong customer service, attention to detail and problem-solving skills, with a focus on building relationships across the business. Ascender payroll experience is desirable.

Qualifications

• Minimum 5 years' experience in a similar payroll role.
• Strong attention to detail and problem-solving skills.
• Customer service oriented with excellent communication.

Responsibilities

• Prepare and run weekly, fortnightly and monthly payruns.
• Collect, calculate and enter data to maintain payroll information.
• Build and maintain relationships with key business stakeholders; respond to queries promptly.

Skills

Payroll processing

Excel

Customer service

Attention to detail

Problem solving

Relationship building

Tools

Ascender Payroll

Job description

We have an opportunity for an experienced Senior Payroll Consultantto join our Payroll Operations team.We are looking for someone who is energetic, keen to embrace change, has a strong work ethic, exceptional customer service, strong attention to detail, and problem-solving skills.

Flight Centre Travel Group (FCTG) is a diverse and inclusive environment, and our work is fast paced and dynamic. We offer genuine opportunities for people to grow and evolve, we embrace new experiences, seize all opportunities, and empower all our people. If this excites you, read on!

Your Opportunity:

You'll be joining a team of 10 who look after all the payroll related functions for approximately 5,500 employees nationally across 8 Legal entities with weekly, fortnightly, and monthly pay cycles. The success of this team is based on being a team player. Your day-to-day will include but not limited to:

Prepare and run weekly, fortnightly and monthly Payruns Minimum standards for document handling and filing are met Collecting, calculating, and entering data to maintain Payroll information Ensure all payroll processes completed in a timely and accurate manner Building and maintaining relationships with key members of the business Compile summaries of earnings, taxes, deductions, leave, terminations etc. All queries are to be attended to in a prompt manner in accordance with our minimum standards Understanding of the Flight Centre Agreement as well as all other remuneration models/agreements within the business Clear understanding of Payroll and Fair Work legislation changes and identify/raise when this impacts the FCTG Payroll

We’d love to hear from you if you have…

A dedicated team player Focus on relationship building High attention to detail Problem solving skills Customer service oriented Organise work efficiently Upholds company philosophies Sound working knowledge of excel Minimum 5 years' experience in a similar role Experience working with Ascender Payroll system desirable

What you'll Enjoy:

Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry -Flight Centre Travel Group Australia is proud to be a certifiedGreat Place To Work® Australia New Zealand Pty Lt

Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability

Development:Individualised Learning & Development pathway options

Exclusive Staff Discounts:Accessible via our employee-only portal with 350+ of Australia’s leading retailers,health and wellness discounts, financial planning advice, employee share plan and more

Travel Discounts:Including family and friends - flights, hotels, tours, cruises, travel insurance and more

Brightness of Future:Career opportunities in a network of brands and businesses across theglobe -we promote from within

Corporate Health Discounts:Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym

Mental Health:Support and Employee Assistance Program for staff and family

Social:Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Los Angeles in 2025)

Giving Back:Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave

Sustainability:The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment