Senior Patient Experience & Engagement Strategy Lead
Peter Maccallum Cancer Centre
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Job summary
Peter MacCallum Cancer Centre in Victoria seeks a senior professional to lead planning, delivery, and evaluation of services that improve patient experience. You will manage multiple projects, including peer mentor programs and PACS, partnering with internal teams and external partners to drive meaningful improvements.
You will influence stakeholders, translate outcomes into actions, and work directly with patients and carers to shape a person-centred care strategy.
Responsibilities
- Lead planning, delivery and evaluation of services to improve patient experience.
- Manage multiple projects (peer mentor programs, PACS) and collaborate with internal and external partners.
Job description
Peter MacCallum Cancer Centre in Victoria seeks a senior professional to lead planning, delivery, and evaluation of services that improve patient experience. You will manage multiple projects, including peer mentor programs and PACS, partnering with internal teams and external partners to drive meaningful improvements.
You will influence stakeholders, translate outcomes into actions, and work directly with patients and carers to shape a person-centred care strategy.
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