Senior Partner Success Lead – OSP Deployments

Ocado; City of Melbourne; On-site; AUD 80,000 - 100,000; Full time

Job summary

A global online grocery technology firm is seeking a Coles Partner Success Manager in Melbourne to support the Coles teams by leading OSP deployments, managing relationships, and driving continuous improvements in grocery delivery operations. The ideal candidate is fluent in English, skilled in stakeholder management and relationship building, and possesses a bachelor degree. This position offers benefits including subsidized healthcare and parental leave.

Benefits

Subsidised Private healthcare

Access to salary sacrifice schemes

Free Shares

Life Assurance

Access to Discounts+

12 weeks paid primary parental leave

6 weeks paid partner parental leave

Qualifications

• Strong mindset for continuous improvement.
• Ability to handle difficult situations with confidence.
• Self-motivated to meet deadlines and multi-task effectively.

Responsibilities

• Act as the primary contact for Coles’ OSP teams.
• Lead deployments and operational go-lives for OSP.
• Understand Coles’ needs and configure the system accordingly.
• Identify opportunities for improvement within Coles’ operations.

Skills

Fluent in English and at least one other European language

Stakeholder management

Relationship building

Networking skills

Excellent written and verbal communication

Organizational skills

Education

Bachelor degree or equivalent experience

Job description

A global online grocery technology firm is seeking a Coles Partner Success Manager in Melbourne to support the Coles teams by leading OSP deployments, managing relationships, and driving continuous improvements in grocery delivery operations. The ideal candidate is fluent in English, skilled in stakeholder management and relationship building, and possesses a bachelor degree. This position offers benefits including subsidized healthcare and parental leave.