Senior Operations Analyst

Arup; Melbourne; Hybrid; AUD 150,000 - 210,000; Full time

Benefits offered by this job

Hybrid working policy and flexible hrs

Paid parental leave – primary carer 16

Paid parental leave – secondary 4

Birthday leave

Annual leave loading

Extra leave up to 20 days for permanen

International mobility opportunities

Life & income protection insurance

Interest-free solar energy and bicycle

Novated car lease

Ovasaver discounts

Job summary

Arup is seeking a Senior Workplace Infrastructure Engineer to join the global Workplace Services team, delivering APAC coverage for endpoint and virtual desktop platforms. You will work hands-on across Intune, Azure Virtual Desktop, Autopilot, SCCM, and related technologies to support a diverse, international workplace.

You’ll drive automation, documentation, patching and technology rollouts while collaborating on global projects and shaping the Workplace Services roadmap for Arup's clients and

Qualifications

• Hands-on experience with modern endpoint management (Intune, Autopilot).
• Experience with Azure Virtual Desktop and SCCM environments.
• Proficiency in Group Policy and Entra ID administration.

Responsibilities

• Provide third-level support for endpoint and virtual desktop platforms.
• Own incidents through to resolution, deliver secure and reliable workplace tech.
• Contribute to global Workplace Services roadmap and projects across APAC.

Skills

Intune

Azure Virtual Desktop

Windows Autopilot

SCCM

Group Policy

Entra ID

Jamf Pro

PowerShell

Automation

Tools

Nerdio

Job description

Joining Arup

Arup’s purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world.

As Senior Workplace Infrastructure Engineer, you will join Arup’s global Workplace Services team, providing essential APAC coverage for our endpoint and virtual desktop platforms.

Watch this short clip to discover how Arup are shaping a better world and how you could be a part of it!

The Opportunity

At Arup, you belong to an extraordinary collective – in which we encourage individuality to thrive. Our strength comes from how we respect, share and connect our diverse experiences, perspectives and ideas. You will have the opportunity do socially useful work that has meaning – to Arup, to your career, to our members and to the clients and communities we serve.

• Join Arup’s global Workplace Services team as a senior Workplace Infrastructure Engineer for complex endpoint and virtual desktop challenges. You’ll combine hands-on engineering with the freedom to improve services used across a diverse, international workplace.
• You’ll broaden your expertise across Microsoft, Apple, Azure and AWS technologies, contribute to global projects and help shape the Workplace Services roadmap.
• You’ll provide third-level support, own complex incidents through to resolution and deliver secure, reliable workplace technology across APAC.
• Your work will span Intune, Autopilot, Jamf, Azure Virtual Desktop and legacy SCCM and Group Policy, alongside automation, documentation, patching and technology rollouts.

Did you know:

Our Digital Technology team are proud prior winners of the at the Chartered Institute of IT’s UK IT Industry Awards.

Is this role right for you?

• Strong hands-on experience with Microsoft Intune, Azure Virtual Desktop, Windows Autopilot, SCCM, Group Policy and Entra ID.
• Proven support of Windows 11, Linux Ubuntu and macOS devices, including Jamf Pro administration.
• Experience administering and troubleshooting Azure Virtual Desktop/Nerdio and complex endpoint, application and user-profile issues.
• PowerShell automation skills, with practical experience of enterprise application deployment, patching and vulnerability remediation.
• A methodical, accountable and collaborative approach, with clear technical documentation and communication skills.

What we offer you

At Arup, we care about each member’s success, so we can grow together.

Guided by our values, we provide an attractive total reward package that recognises the contribution of each of our members to our shared success. As well as competitive, fair and equitable pay, we offer a career in which all of our members can belong, grow and thrive – through benefits that support health and wellbeing, a wide range of learning opportunities and many possibilities to have an impact through the work they do.

We are owned in trust on behalf of our members, giving us the freedom, with personal responsibility, to set our own direction and choose work that aligns with our purpose and adds to Arup’s legacy. Our members collaborate on ambitious projects to deliver remarkable outcomes for our clients and communities. Profit Share is a key part of our reward, enabling members to share in the results of our collective efforts.

• Hybrid working policy and flexible working hours.
• Paid parental leave for the primary carer of 16 weeks or 32 weeks at half pay and as well as generous unpaid leave benefits.
• Paid parental leave for the support carer of 4 weeks plus the opportunity to access extra paid and unpaid leave if you later become the primary carer.
• Birthday leave
• Annual leave loading
• Ability to purchase additional leave of up to 20 days for permanent employees.
• International mobility opportunities
• Insurances (life & income protection)
• Interest free solar energy and bicycle loans
• Novated car lease
• Ovasaver including discounts, vouchers, cashback, and exclusive offers on more than 300 retailers.