Senior Network Engineer (Cisco Meraki) – Managed Services

Data#3; South Australia; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Diversity and inclusion initiatives

Workplace awards and recognition

Professional development opportunities

Job summary

A leading IT services firm in South Australia is seeking a Senior Network Engineer to provide value-driven solutions. The role emphasizes technical support for Cisco products, managing customer environments, and enhancing service delivery in accordance with ITIL standards. Candidates should possess advanced routing skills, best practices in network installation, and the ability to foster client relationships. This full-time position offers a dynamic work environment focused on team collaboration and continuous improvement.

Qualifications

• Demonstrated experience in technical support for Cisco products.
• Ability to enhance Managed Services opportunities.
• Knowledge in network installation and troubleshooting.

Responsibilities

• Provide solutions for customer needs.
• Produce and manage documentation.
• Resolve customer incidents and manage time effectively.

Skills

Meraki and Cisco technical support services

Developing high-level relationships

Effective oral and written communication

Identifying Managed Services contracts

Self-motivated and outcome-oriented

Education

CCNP, CCSP or equivalent

Meraki CMNA certification

ACMP: Aruba Certified Mobility Professional

ACSP: Aruba Certified Switching Professional

Tools

Cisco NextGen Firewall

Cisco ASA

F5 APM and LTM

Cisco Wireless LAN Controller

Job description

A leading IT services firm in South Australia is seeking a Senior Network Engineer to provide value-driven solutions. The role emphasizes technical support for Cisco products, managing customer environments, and enhancing service delivery in accordance with ITIL standards. Candidates should possess advanced routing skills, best practices in network installation, and the ability to foster client relationships. This full-time position offers a dynamic work environment focused on team collaboration and continuous improvement.