Senior Network Engineer

Optus Enterprise; Darwin; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Employee discounts

Monthly credit

Shopping discounts with partners

Job summary

Optus Enterprise in Darwin, Northern Territory, is seeking a Senior Network Engineer to provide expert technical support across Mobile, BNS, Transmission and Fibre networks. You will operate autonomously across complex situations, coordinate contractors and mentor Network Engineers while keeping the Exchange Manager informed of significant events.

Ideal candidates have ~3 years in telecommunications networks, a degree or diploma in Electronic Engineering, and hands-on experience with NSM, HELIX

Qualifications

• Three years of telecoms experience in Mobile, BNS, Transmission and Fibre networks.
• Certificate, Diploma or Degree in Electronic Engineering or related discipline.
• Ability to resolve complex technical issues autonomously while maintaining safety.
• Experience with NSM, HELIX and NMS; basic IP, FTP, TCP/IP knowledge.

Responsibilities

• Participate in on-call roster.
• Travel between infrastructure locations with a valid licence.
• Perform maintenance across Transmission and Customer Premises equipment.
• Coordinate resources and contractor activities to meet KPIs.
• Mentor Network Engineers and support stakeholders.

Skills

Mobile networks

BNS networks

Transmission networks

Fibre networks

Mentoring

Education

Electronic Engineering degree or diploma

Tools

NSM

HELIX

NMS

Microsoft Office

Job description

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.

This role is based in Darwin, Northern Territory.

As our Senior Network Engineer, you’ll provide expert technical support across the Mobile, BNS, Transmission and Fibre networks in the Northern Territory. You’ll operate autonomously across complex technical situations, delivering assurance and field activities across the Darwin Exchange, FAN, SAP and other Optus network sites. You’ll also coordinate contractors, mentor Network Engineers and keep the Exchange Manager informed of significant events, incidents and escalations.

What You’ll Do

• Ability to participate in an on-call roster.
• A current driver licence and the ability to travel between infrastructure locations are required.
• Perform routine, preventative, corrective and emergency maintenance across Transmission and Customer Premises equipment, including fibre damages and relocations.
• Act as a subject matter expert for complex faults, providing technical support to the team and developing job aids, operational documents and improved processes.
• Coordinate resources, parts, materials and work activities to deliver Service Assurance and Service Delivery tasks efficiently and within agreed KPIs.
• Lead quality audits and commissioning activities for new and upgraded network elements, while supervising contractors and managing work health, safety and security requirements.
• Manage spares and test equipment, support the NT Assurance team and liaise with Network Management, Operations Centres, engineering teams, Customer Delivery, Legal and other stakeholders to resolve issues and deliver outcomes.
• Mentor Network Engineers, promote Optus values and contribute to a one-team culture and continuous improvement through LEAN principles.

What makes you perfect for the role?

• Around three years’ experience working with telecommunications systems, with knowledge of Mobile, BNS, Transmission and Fibre networks.
• A Certificate, Diploma or Degree in Electronic Engineering or a related discipline, together with relevant transmission and vendor equipment training.
• Strong understanding of fault restoration, network maintenance requirements and the network supported by the role, with demonstrated ability to resolve complex technical issues autonomously.
• Experience using NSM and Optus systems such as HELIX and NMS, with general Microsoft Office skills. Knowledge of IP configuration, FTP, HTTP, TCP/IP, routing techniques and VLANs would be advantageous.
• High-level written and verbal communication skills, a calm and positive approach under pressure, a commitment to quality and safety, and the ability to mentor others and work effectively with contractors and stakeholders.

The good stuff…

Competitive remuneration and employee discounts, including monthly credit, discounts on Optus products and shopping discounts with our retail partners.

Flexible working arrangements, competitive leave policies, additional Connected days and inclusive, carer-neutral paid Parental Leave.

Future-ready development opportunities through Optus U, plus employee-led networks and diversity initiatives.

Wellbeing support, including access to counselling and support services.

At Optus, we are strengthened by others, and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander.

If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email [e-mail] or call 1800 309 170. For more information on Diversity, Inclusion & Belonging at Optus, please visit Optus Inclusion and Diversity.