Senior Manager, Sales - In Store

DoorDash Australia; City of Melbourne, Council of the City of Sydney; On-site; AUD 100,000 - 130,000; Full time

Job summary

A leading delivery and logistics company in Melbourne is seeking a Sales Manager – In Store to lead a team focused on growing in-store business and implementing strategies to enhance merchant engagement. The ideal candidate has over 6 years of sales experience and a proven record in team management. This role demands a strategic thinker with strong communication skills and a commitment to fostering an inclusive work environment.

Benefits

Comprehensive benefits

Opportunities for career growth

Commitment to employee well-being

Qualifications

• 6+ years of sales experience exceeding performance targets.
• 4+ years of experience managing and developing teams.
• Experience in cross-functional environments with aligned goals.
• Analytical thinker with a data-driven mindset.
• Strong communication skills to articulate vision and influence.
• Hands-on leadership approach to support team success.
• Commitment to diversity and inclusion in team-building.

Responsibilities

• Lead a high-impact team focused on in-store product adoption.
• Drive go-to-market strategies for in-store offerings.
• Collaborate with cross-functional teams to refine solutions.
• Enhance team performance and foster a culture of ownership.
• Identify trends and operational inefficiencies for optimization.
• Leverage merchant insights to improve offerings.

Skills

Sales experience

People management

Cross-functional collaboration

Strategic thinking

Communication skills

Hands-on leadership

Commitment to diversity

Job description

As part of our Commerce Platform business, the In-Store Sales team at DoorDash is responsible for driving growth for some of the top restaurants in the APAC by empowering them with innovative in-store technology solutions to create best in class guest experiences. This team plays a critical role in expanding our merchant partnerships beyond existing channels and delivering seamless, high-impact experiences for consumers in-store.

We work in close collaboration with cross-functional partners across Sales Development, Account Management, Product, and Strategy & Operations to bring cutting-edge solutions to life—enabling our merchants to thrive in a hybrid digital and physical environment.

About the Role

As Sales Manager – In Store, you will lead a team of sales professionals focused on growing our in‑store business across key merchant segments. You’ll be responsible for managing managers and their respective teams, setting vision and strategy, and driving execution to deliver against aggressive revenue and adoption targets.

You will report to the Senior Director of Sales for DoorDash Commerce Platform and serve as a key leader in scaling our newest frontier in merchant engagement.

You’re excited about this opportunity because you will…

• Lead a high‑impact team: Manage and mentor a team of Sales Managers and their sales representatives focused on in‑store product adoption across strategic accounts and regions.
• Drive strategy and execution: Develop, implement, and continuously refine go‑to‑market strategies for DoorDash’s in‑store offerings, ensuring alignment with company goals and merchant needs.
• Collaborate cross‑functionally: Partner with Product, Strategy & Operations, Sales Development, and Account Management teams to identify opportunities, refine solutions, and optimize customer experiences.
• Enhance team performance: Cultivate a culture of performance, ownership, and inclusivity. Prioritize the development and engagement of your team to support long‑term success.
• Innovate and optimize: Identify trends and operational inefficiencies. Design and implement scalable solutions, processes, and tools that increase effectiveness and streamline adoption.
• Stay merchant‑obsessed: Leverage direct merchant insights and field feedback to improve offerings and influence product development.

We’re excited about you because…

• You have 6+ years of sales experience, including exceeding performance targets and building successful pipeline strategies.
• You bring 4+ years of people management experience, with a strong record of leading managers and developing high‑performing teams.
• You’ve successfully worked in cross‑functional environments, aligning various stakeholders toward common goals.
• You are a strategic and analytical thinker, with a data‑driven mindset and a passion for solving complex challenges.
• You are a strong communicator who can effectively articulate vision, build consensus, and influence outcomes.
• You are a hands‑on leader who isn’t afraid to dive into the details, coach on tactics, and unblock your team.
• You are deeply committed to diversity, equity, and inclusion, both in team‑building and customer engagement.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door‑to‑door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We’re committed to supporting employees’ happiness, healthiness, and overall well­-being by providing comprehensive benefits and perks.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

If you need any accommodations, please inform your recruiting contact upon initial connection.