Senior Manager, Product Enablement & Release Readiness

Bupa Australia; City of Melbourne; Hybrid; AUD 140,000 - 210,000; Full time

Job summary

Bupa is seeking a Senior Manager Product Enablement to translate client, customer and business needs into scalable technology and process solutions across Health & Wellbeing. This role bridges Product, Sales/Partnerships, Operations and Technology to ensure new capabilities are designed, tested and delivered with real-world requirements and compliant release.

The role leads a cross-functional team, manages testing and release governance, and focuses on user acceptance and client outcomes while

Qualifications

• Experience in a relevant complex business environment especially in either health insurance or financial services with direct experience in owning end to end enablement practices.
• Experience in management, business technology or transformation/change management roles.
• Proven ability in relationship management and managing risk and compliance.
• A track record of achievement and delivery in any relevant commercial field.
• Evidence of demonstrable leadership skills, leading teams and competent in agile ways of working.
• Tertiary qualifications are desirable and skills or training in IT/software engineering, business management, or related disciplines are an advantage.
• Strong enterprise leadership skills

Responsibilities

• Translating project deliverables and BAU requirements into an executable testing and user acceptance practice across platforms, programs and ways of working.
• Own and operate the testing and release assurance governance (entry/exit criteria, defect severity thresholds, go/no-go readiness pack, and evidence retention for audit).
• Accountable for quality outcomes post-release, and BAU, including defect triage support and test suite uplift based on incident learnings.
• Ensure broader H&W team evolve to meet the changing market, including driving thought leadership and practices remain fit for purpose for Health Insurance through a pipeline of new business process improvements and technology solutions.
• Maintain a register of all testing and development processes to ensure adequate documentation and consistency of practice across the team and vendors.

Skills

Leadership

Agile

Risk management

Change management

Stakeholder management

Education

Tertiary qualifications

Job description

Bupa is seeking a Senior Manager Product Enablement to translate client, customer and business needs into scalable technology and process solutions across Health & Wellbeing. This role bridges Product, Sales/Partnerships, Operations and Technology to ensure new capabilities are designed, tested and delivered with real-world requirements and compliant release.

The role leads a cross-functional team, manages testing and release governance, and focuses on user acceptance and client outcomes while