Senior Manager, Operational Governance

Netwealth - See Wealth Differently (ASX:NWL); Melbourne; Hybrid; AUD 150,000 - 210,000; Full time

Benefits offered by this job

Paid parental leave

CU Health (virtual healthcare)

Wellness weeks

Retail discounts

Employee Resource Groups

Job summary

Netwealth is seeking an experienced governance professional to oversee the operational governance arrangements of its Trustee entity and support the delivery of responsibilities across regulatory, risk, and board reporting frameworks. You will provide independent challenge, coordinate cross-functional teams, and help strengthen member outcomes in a dynamic FinTech environment.

The role is based in Australia with a flexible hybrid model, including Melbourne offices, and involves collaboration

Qualifications

• Significant experience in an Office of the Trustee, governance or senior superannuation governance role.
• Knowledge of Australian superannuation legislation, APRA standards and trustee obligations.
• Experience coordinating strategic planning and recurring Trustee obligations.
• Experience contributing to Annual Members’ Meetings, Retirement Income Strategy or insurance governance.
• Strong understanding of operational risk, compliance, controls and governance.
• Experience preparing papers and presenting to Boards and committees.
• Experience overseeing outsourced or related-party service providers.
• Ability to manage complex regulatory, assurance or cross-functional initiatives to completion.

Responsibilities

• Oversee Trustee governance frameworks, policies, delegations and decision-making arrangements.
• Coordinate governance workplans and ensure timely completion of activities.
• Maintain auditable records of Trustee decisions and actions.
• Provide independent review and constructive challenge of proposals affecting the Trustee and members.
• Coordinate Board and committee agendas, papers and calendars.
• Produce decision-ready papers, dashboards and Board recommendations.
• Support Member Outcomes Assessment, Performance Review and Strategic Plan.
• Contribute to Annual Members’ Meetings, Retirement Income Strategy and Insurance frameworks.
• Review policies before submission to governance forums.
• Monitor NSS Risk Register and key risk indicators.

Skills

Office of the Trustee experience

Governance coordination

Regulatory and risk oversight

Board reporting

Stakeholder collaboration

Education

Tertiary qualification in law, governance, risk, commerce, business or related discipline

Tools

Governance frameworks

Job description

About Netwealth

Netwealth isn't just a company. We're shaping the future of wealth in Australia. Our award-winning platform and NextGen technology empower advisers and investors to achieve more, and we're proud to be recognised as one of Australia's most innovative FinTech businesses.

Since 1999, we've grown rapidly by challenging the status quo. We move fast, think big, and stay agile. Free from unnecessary bureaucracy so we can deliver smarter solutions for our clients and create real impact.

But what truly sets us apart? Our people. We're a team of curious, optimistic and courageous individuals who collaborate to make life better for more Australians. We value authenticity, agility, and we believe in creating an environment where you can do your best work, grow your career, and feel part of something meaningful.

If you're looking for a place where your ideas matter, where innovation is celebrated, and where you can help shape a brighter financial future, join us at Netwealth.

Role Overview

Reporting to the General Manager, Office of the Trustee, you will help oversee the operational governance arrangements of Netwealth Superannuation Services Pty Ltd and support the effective delivery of the Trustee’s responsibilities.

You will provide independent oversight, coordination and constructive challenge across governance frameworks, regulatory obligations, strategic planning, risk and compliance, Board reporting, service-provider performance and operational delivery.

What you’ll do

• Support the ongoing review and operation of Trustee governance frameworks, policies, procedures, delegations and decision‑making arrangements.
• Manage the Trustee obligations workplan, ensuring recurring governance, regulatory and assurance activities are completed on time.
• Maintain clear and auditable records of Trustee decisions, oversight activities, accountabilities and completed actions.
• Provide independent review and constructive challenge over operational proposals and changes affecting the Trustee and superannuation members.
• Coordinate Board and committee work programmes, including agendas, annual calendars, papers, actions and follow‑up.
• Prepare clear, decision-ready papers, dashboards, reports and recommendations for the NSS Board and its committees.
• Support the Member Outcomes Assessment, Business Performance Review and Strategic Business Plan.
• Contribute to the delivery of the Annual Members’ Meeting, Retirement Income Strategy and Insurance Management Frameworks.
• Review policies relevant to the Trustee and Fund before submission to the appropriate governance forum.
• Monitor the NSS Risk Register and key risk indicators, recommending changes where risks or controls require further attention.
• Oversee related‑party and outsourced service providers against relevant agreements, policies, service standards and regulatory requirements.
• Identify governance issues, conflicts, incidents, breaches and control weaknesses, and ensure material matters are escalated promptly.
• Work with Legal, Risk, Compliance, Product, Service and Operations teams to strengthen governance, controls, reporting and member outcomes.
• Help keep member‑facing Trustee information accurate and current.

What you’ll bring

• Significant experience in an Office of the Trustee, operational governance or senior superannuation governance role.
• Comprehensive knowledge of Australian superannuation legislation, APRA prudential standards and trustee obligations.
• Experience coordinating strategic planning, member outcomes and recurring Trustee obligations.
• Experience contributing to areas such as Annual Members’ Meetings, Retirement Income Strategy or insurance governance.
• Strong understanding of operational risk, compliance, controls and corporate governance.
• Experience preparing papers and presenting to Boards, committees, senior executives or comparable governance forums.
• Experience overseeing outsourced or related‑party service providers.
• Demonstrated ability to coordinate complex regulatory, assurance or cross‑functional initiatives through to completion.
• A relevant tertiary qualification in law, governance, risk, commerce, business, finance or a related discipline.

You do not need to have followed one particular career path. If you bring strong superannuation governance experience, sound regulatory judgement and the ability to coordinate complex Trustee responsibilities, we encourage you to apply.

At Netwealth, how you work matters. You will be expected to challenge assumptions with curiosity, collaborate across organisational boundaries, adapt when priorities change, remain constructive when navigating complex issues, raise concerns courageously and act with integrity and professionalism.

Life At Netwealth

At Netwealth, we believe a fulfilling career is built on growth, balance, and belonging. Our people are our greatest strength, and we’re committed to supporting you at every stage of life because when you thrive, so do we.

We're proud to be recognised as one of Australia's top 5 companies for Career Development (endorsed by WORK180). From further education and diverse training opportunities to strong support for internal mobility. Your career can grow here.

Our flexible hybrid model supports balance, with just 4 days in the office each fortnight. When you’re in, you’ll enjoy working from one of our modern, thoughtfully designed spaces across Australia – including our state‑of‑the‑art Melbourne CBD office. All locations feature contemporary facilities to make your day comfortable, and in Melbourne, you’ll also enjoy perks like end‑of‑trip amenities and daily breakfast to make your commute easier.

We offer benefits designed for your wellbeing and personal development, including;

• Family‑friendly support: Paid parental leave and a fully funded school holiday program
• Wellness perks: CU Health (virtual healthcare), income protection, flu shots, wellness weeks, retail discounts and financial wellbeing services
• A vibrant culture: social events, trivia nights, and corporate sports
• Employee Resource Groups: LGBTQIA+, DAWN (Development and Accelerating Women at Netwealth), Culture Group and Carers Group
• Community Impact: Paid volunteering and our Netwealth Impact Group

We're proud of our inclusive and diverse workforce and encourage everyone to bring their genuine selves to work. It's one of our core values. We're committed to equity and inclusion through our gender equality, disability, LGBTQIA+, wellbeing and cultural initiatives. And we're certified by WORK180, Family Friendly Workplaces and Great Places to Work.

If you're excited by the opportunity but don't meet every requirements, we still encourage you to apply. Research shows people often hesitate unless they tick every box. We value potential and passion just as much.

Need adjustments during the recruitment process? Contact us at [e-mail]