Senior Manager Lead Business Analyst

Transport for NSW; Council of the City of Sydney; Hybrid; AUD 80,000 - 100,000; Full time

Job summary

A NSW government organisation is seeking a Transport Senior Service Manager to lead business analysis across key technology projects. The successful candidate will mentor analysts, translate complex business needs into effective solutions, and enhance governance frameworks. This role offers a hybrid work environment with flexible arrangements. Apply now to become a vital part of the team supporting transport solutions in New South Wales.

Benefits

Flexible work options

Diversity and inclusion initiatives

Qualifications

• Strong experience analysing business needs across complex initiatives.
• Ability to lead and mentor business analysts effectively.
• Experience with HR/Payroll systems.

Responsibilities

• Lead business analysis services across technology projects.
• Translate complex business requirements into solutions.
• Improve governance frameworks and processes.

Skills

Business analysis expertise

Mentoring skills

Stakeholder engagement

Adaptability to change

Job description

This is your opportunity to join an innovative NSW government organisation that keeps the state moving.

In this role you will

• Lead the business analysis services across prioritised and approved technology projects and manage competing priorities to meet key deliverables.
• Be a trusted partner with delivery teams to translate complex business requirements into effective technology and process solutions.
• Ensure governance frameworks and analysis methodologies support project objectives.
• Continuously improve governance, frameworks and processes.
• Lead, mentor and develop analysts in order to foster a high-performing team culture that effectively supports delivery teams and organisational objectives.

This is a permanent Transport Senior Service Manager (TSSM) role with an attractive total remuneration package on offer. Please see the role description and Information Pack for more information.

About you

You have strong experience analysing business needs across a complex portfolio of initiatives, as well as extensive knowledge in applying contemporary business analysis best practice.

You can confidently lead and mentor business analysts within high performing teams and have the ability to influence stakeholders as a trusted partner.

You also have strong experience working with people management processes and HR/Payroll systems.

You communicate well and build strong and trusted relationships. You are also highly adaptable to change in a dynamic environment, with the ability to anticipate challenges and drive proactive outcomes.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options.

This role is hybrid-friendly, meaning you can mix in-person days at your team’s home base location with remote days.

What are you waiting for…? Connect with us. Apply now!

Applications close: 11:59 pm Tuesday 2nd December 2025.

For more information about this role, please contact [e-mail].

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal people or Supporting people with disability for more info or speak to your talent team member to arrange any adjustments to how you interact with us.

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