Senior Manager, Compliance Policies, Training & Licensing

ING Australia; Sydney; Hybrid; AUD 140,000 - 180,000; Full time

Benefits offered by this job

Flexible working options

Employee home loan benefits

Study support for development

Job summary

ING Australia is seeking a seasoned compliance professional to own enterprise-wide governance of policies, licensing and CPD frameworks. The role reports to the Head of Conduct Compliance and Ethics and engages senior leaders, governance committees and regulators.

As a senior individual contributor, you will drive policy lifecycle, training programs and licensing submissions across AFSL/ACL obligations, delivering clear accountability and robust governance across the Bank's regulatory

Qualifications

• 8+ years in Compliance or related fields within financial services.
• Strong knowledge of AFSL/ACL obligations and Responsible Manager requirements.
• Experience managing policy governance frameworks and regulatory change.
• Experience leading compliance training or CPD programs.
• Excellent executive-level writing and governance reporting skills.

Responsibilities

• Manage licensing governance across AFSL and ACL obligations, including Responsible Manager appointments and regulatory submissions.
• Own and maintain the governance framework for Compliance-owned policies and procedures.
• Lead policy lifecycle management, including reviews, approvals and regulatory mapping.
• Oversee Compliance training, awareness and CPD frameworks with regulatory evidence.
• Prepare papers and recommendations for senior management, governance committees and regulators.
• Provide expert advice on policy governance, licensing, training and competency obligations.
• Drive continuous improvement across compliance frameworks, controls, reporting and governance practices.

Skills

Licensing governance

Policy governance

Regulatory reporting

Stakeholder engagement

Executive writing

Job description

Are you a seasoned compliance professional who thrives on building robust frameworks, influencing senior stakeholders and driving regulatory excellence?

This is a unique opportunity to join ING in a highly visible enterprise-wide role, where you'll take ownership of Compliance policy governance, training and awareness frameworks, continuing professional development (CPD) oversight, and licensing governance across the Bank's AFSL and ACL obligations. The role is a senior individual contributor position with regular exposure to senior leaders, governance committees and regulators.

Reporting to the Head of Conduct Compliance and Ethics, you'll play a critical role in ensuring the Bank maintains effective governance, clear accountability and strong compliance outcomes across policies, training, licensing and organisational competence frameworks.

What you'll do

• Manage licensing governance across AFSL and ACL obligations, including Responsible Manager appointments, organisational competence reviews and regulatory submissions.
• Own and maintain the governance framework for Compliance-owned policies, procedures and guidance.
• Lead policy lifecycle management, including reviews, approvals, implementation and regulatory mapping.
• Oversee Compliance training, awareness and CPD frameworks, ensuring regulatory obligations are effectively managed and evidenced.
• Prepare high-quality papers, reporting and recommendations for senior management, governance committees and regulators.
• Provide expert advice on policy governance, licensing, training and competency obligations.
• Drive continuous improvement across compliance frameworks, controls, reporting and governance practices.

What we're looking for

• 8+ years' experience in Compliance, Governance, Legal, Licensing, Learning Governance or Non-Financial Risk within financial services.
• Strong knowledge of AFSL and ACL obligations, Responsible Manager requirements and organisational competence frameworks.
• Demonstrated experience managing policy governance frameworks, regulatory change and control standards.
• Experience overseeing compliance training, awareness or professional development programs.
• Excellent executive-level writing, stakeholder engagement and governance reporting capabilities.
• A pragmatic, risk-based mindset with strong attention to detail and sound judgement.
• The ability to lead complex initiatives and deliver outcomes through influence and collaboration.

What's in it for you?

• Financial and leave support for employees who commit to study that benefits their development
• Employee home loan benefits
• Flexible working options

About Us

At ING, we're all about making life simpler and more rewarding - for the people who bank with us, the team members who work with us, and the communities we're proud to support. Joining ING means stepping into an environment where your individuality isn't just welcomed - it's celebrated. We've built a culture that's fun, inclusive, and supportive, giving you the freedom to be yourself, so you can do your thing.

Whether you're taking ownership of exciting projects, thinking outside the box, or working with global colleagues, you'll find ING is the kind of place where growth isn't just a possibility; it's a promise. As a WGEA Employer of Choice for Gender Equality and Family Inclusive workplace, you'll feel the difference in how we value and champion our people.

We're invested in fostering a diverse and inclusive workplace where everyone feels like they belong. We're your allies in helping you do your thing during the recruitment process, so let us know (email below) if you require any support or adjustments when you apply

(One last note: We operate using a direct talent sourcing model, so no agency introductions, please.)

ING is Australia's most recommended bank according to RFI Global's Consumer Atlas Survey, January–June 2025 (n = 29,510) when compared to customers of the 10 largest ADIs operating in Australia.

Contact Gail Cunningham on [e-mail]

For support and adjustments, including DEI, LGBTQI+ confidential application