Senior Maintenance Officer

HOME; Parramatta; Sur place; AUD 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Salary Continuance Insurance

Wellness & Anniversary leave

24/7 EAP support

Résumé du poste

HOME Parramatta is seeking a Senior Maintenance Officer to lead hands-on repairs and maintenance for our premium resident community, with on-site duties Tuesday to Saturday.

Reporting to the Senior Facilities Manager, you will coordinate the Maintenance Officer, manage purchase orders and warranties, liaise with contractors, and perform cyclical inspections while delivering service excellence in a vibrant, inclusive culture.

Qualifications

• 4+ years in a general maintenance role.
• Hotel, aged care or other accommodation experience advantageous.
• Strong interpersonal and time-management skills.
• Ability to work unsupervised.

Responsabilités

• Oversee the Maintenance Officer and act as first escalation point for unresolved issues.
• Coordinate workstreams to ensure timely completion to a high standard.
• Handle administrative tasks including purchase orders and lodging whitegoods warranties.
• Serve as on-site contact for all contractors.
• Support cyclical inspections and vendor coordination.

Connaissances

Maintenance leadership

Customer service

Time management

Teamwork

Outils

CMMS

Description du poste

HOME is reinventing how people rent in some of Melbourne and Sydney’s best neighbourhoods.

HOME develops and operates each one of our premium buildings offering its residents an ultra-convenient lifestyle whilst fostering a strong sense of community within our buildings. With three operating buildings in Melbourne at HOME Southbank, HOME Richmond and HOME Docklands, and one newly opened property in New South Wales at HOME Parramatta, plus a pipeline of projects in development, HOME is Australia’s first fully funded build-to-rent businessspearheading exciting growth in a new industry.

Your New Role

We are on the hunt for a passionate, experienced and service focused Senior Maintenance Officer to help support our team of service professionals at our recently opened HOME Parramatta to deliver exceptional handyperson services to our community of residents.

Join an exceptional teamwith real team spirit where service excellence isat the heart of everything we do. This is an incredible opportunity with exposure in a thriving business, hands-on support and ongoing guidance from a supportive team. Together we create a welcoming, authentic and special environment for our residents, to really make them feel at home.

You will work on-site, Tuesday to Saturday, in our premium building located inParramatta, to provide hands-on leadership and support to the Maintenance Officer and provide high-quality repairs and maintenance for ourresident community.

Reporting directly to the Senior Facilities Manager, you willwork in partnership with the Resident Experience team to ensure the building is well maintained and that the resident handy work requests are attended to with care. Overseeing the Maintenance Officer, you will be the first point of escalation for all unresolved maintenance issues and will be responsible for coordinating the Maintenance Officer's workstreams to ensure all tasks are completed in a timely manner and to the highest standard. You will also be responsible for cyclical inspections and administrative tasks including purchase orders and lodging whitegoods warranties. You will also be an onsite point of contact for all contractors.

This varied and dynamic role provides you with a chance to develop your trades and facilities career within a rapidly growing company.

HOME offers a supportive, inclusive and rewarding work environment consisting of modern facilities and equipment and supports individuals to further develop their skills. We pride ourselves on offering an inclusive, vibrant and dynamic work environment where you can be you.

In return HOME will provide:

• The opportunity to develop and grow your skills and ignite your career to advance within HOME
• To be mentored and work beside a team of industry experts in a dynamic and fast paced environment
• Access to staff engagement initiatives including Wellness, Birthday & Anniversary leave
• To be part of a caring and inclusive culture with a great team environment
• An attractive salary including Salary Continuance Insurance
• Access to 24/7 Sonder Solution including unlimited psychological EAP support.

The ideal applicant will have a minimum 4+ years in a general maintenance role. Hotel, Aged Care or other accommodation experience would be advantageous.

Experience with administrative tasks will be highly regarded.

You will have exceptional interpersonal communication skills paired with excellent time management and the ability to work unsupervised. Your level of customer service along with service resolution skills shine and you’re a team player.