Senior M365 Specialist

Datacom; City of Brisbane; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Paid parental leave

Employee Assistance Programme (DataCae

Ongoing learning and career dev

Job summary

Datacom is seeking a Microsoft 365 Specialist to join the Australian team. You will be the technical escalation point for our Microsoft 365 Centre of Excellence, guiding customers toward adoption and continuous improvement with the Microsoft 365 stack across workloads including data, files, and collaboration.

You will focus on enablement, productivity outcomes, and security/identity aspects, supporting customers from our Australian offices in Sydney, Adelaide, Brisbane and Melbourne.

Qualifications

• You will have previous ICT Professional Services experience with hands-on Microsoft 365 engineering.
• You can demonstrate core Office 365 workloads and AzureAD management skills.
• Ability to guide customers toward adoption and continuous improvement.

Responsibilities

• Deliver Microsoft 365 enablement and productivity outcomes for customers.
• Act as technical escalation point within the Centre of Excellence.
• Lead adoption initiatives across data, files, communications and collaboration.
• Ensure security, identity, and access management across environments.

Skills

Microsoft 365

AzureAD

Exchange Online

SharePoint Online

Teams

OneDrive

Email security

Azure MFA

SSO

Tools

Mimecast

Avepoint

Poly

Cisco

Zoom

Job description

About us

At Datacom, we combine technology, expertise, and talented people to help organisations thrive in a rapidly changing world. As one of Australasia's leading technology providers, we work with customers across industries to solve real-world problems and deliver meaningful outcomes.

Description

About us

At Datacom, we combine technology, expertise, and talented people to help organisations thrive in a rapidly changing world. As one of Australasia's leading technology providers, we work with customers across industries to solve real-world problems and deliver meaningful outcomes.

Whether we're supporting governments, enterprise organisations, or growing businesses, we're committed to creating meaningful outcomes for our customers, communities, and each other.

About The Role (your Why)

This is a chance to make your mark in a business with strong people and customer focus. You’ll combine all your talents, from leadership, relationship building and delivering technical solutions to our clients as part of our Microsoft 365 Centre of Excellence across Australia!

The Microsoft 365 Specialist plays a key role as the technical escalation point of our Microsoft 365 Centre of Excellence. As a Microsoft 365 Specialist, you will be accountable for delivering a first-class experience for consumers of our Modern Workplace services including guiding our business and Customers towards adoption and continuous improvement with the Microsoft 365 stack.

Focusing on Microsoft 365 enablement and productivity outcomes for our customers including workloads spanning data, files, communications and collaboration, security and identity and access management

This role is available across our Australian Offices: Sydney, Adelaide, Brisbane and Melbourne. Australian Citizenship is required to be eligible for NV1 Clearance.

What You’ll Do

As the Microsoft 365 Specialist you will typically have exposure across a wide variety of technology areas including (but not limited to):

• Microsoft identity management (AzureAD, AD Connect, ADFS and Microsoft Identity Manager)
• Modern business collaboration tools in the Office 365 suite – Teams, Planner, Groups, Exchange Online, SharePoint Online, Yammer etc.
• Collaboration and video conferencing solutions like Teams, and ancillary systems like Poly, Cisco and Zoom
• Working knowledge of competitor solutions in the above IT platforms
• Email security and archive technologies (Office 365 ATP/EOP, Mimecast, Avepoint).

What You’ll Bring

Please note that you must be an Australian Citizen to be successful in your application for this role.

You will have previous experience in an ICT Professional Services organisation and have extensive hands-on experience as a Microsoft 365 Engineer. You will be able to demonstrate;

• Extensive knowledge of core collaboration services in Office 365 including:
• Exchange Online Mailbox Management
• Exchange Online Protection
• Microsoft Teams
• SharePoint Online
• OneDrive for Business
• Extensive knowledge of core AzureAD identity management and related objects including:
• Users
• Traditional Groups (Security, Distribution)
• Office 365 Groups
• Devices
• Guest Users (External Users)
• Working knowledge of AzureAD identity and authentication technologies including:
• Azure AD Connect
• Password Hash Sync
• Pass-thru Authentication
• Seamless SSO
• ADFS
• Azure MFA
• SSPR

Culture And Benefits

Join a team where you'll be supported to grow your career, prioritise your wellbeing, and make a genuine impact. From industry-leading learning and development opportunities to parental leave, wellbeing support, and employee benefits, we're committed to helping our people thrive both professionally and personally.

We're passionate about creating a workplace where people feel supported, empowered, and inspired to do their best work. Whether you're developing new skills, tackling complex challenges, or collaborating with some of the best minds in the industry, you'll be part of a team that values curiosity, innovation, inclusion, and making a genuine difference.

Why you will love working here

• Paid parental leave
• 24/7 Employee Assistance Programme (DataCare)
• Ongoing learning, certifications, and career development opportunities
• Access to industry-leading learning platforms and future skills training
• Recognition programmes that celebrate great work
• Great employee discounts and financial wellbeing benefits
• Meaningful work that makes a real impact