Senior IT Support Specialist

at; South Australia; On-site; AUD 80,000 - 100,000; Full time

Job summary

A leading IT recruitment agency is seeking a Senior IT Support Specialist for an urgent on-site role in Adelaide. This position involves maintaining ICT infrastructure, providing technical support, and managing IT assets. Candidates should have over 5 years of experience in IT support, particularly with Google Workspace and information security principles. Apply now for an immediate start!

Qualifications

• 5+ years of experience in IT support and management.
• Proficiency in Google Workspace administration.
• Understanding of information security best practices.

Responsibilities

• Provide technical support across the company.
• Guide users on IT best practices and training.
• Maintain operational stability of all ICT systems.

Skills

Technical support

Google Workspace (G Suite) administration

Information security principles

Software deployment in secure environments

Analytical problem solving

Communication skills

Tools

Sophos

Okta

Job description

Peoplebank is recruiting for a Senior IT Support Specialist to work for their client based in the Adelaide CBD (this is a fully on-site role), on an initial 3 month contract basis (long term or permanent work is a possibility for the right candidate).

This is an urgent role, with an immediate start date (before Christmas ideally!).

Please note, due to the nature of the work, you must be an Australia citizen (a security clearance is a bonus, but not needed to start).

In this role, you will be responsible for maintaining and supporting all ICT infrastructure to ensure reliable, secure, and efficient operations. This includes:

• Provide technical support across the company (both in-person and remotely), ensuring issues are resolved within SLAs.
• Guide users on best practices and deliver basic IT training when required.
• Maintain operational stability of systems, networks, and environments.
• Manage and document IT assets throughout their lifecycle to ensure availability and reliability.

Skills and Expertise required

• 5+ years of experience supporting internal IT users and managing IT environments, including hardware, software, and user account lifecycles.
• Productivity and Collaboration Tools – Proficiency with Google Workspace (G Suite) administration and support is desirable, including user management, configuration, and integration with other business systems.
• Information Security Awareness – Sound understanding of information security principles, challenges, and best practices, with the ability to apply these in daily IT operations to enhance system integrity and compliance. Experience with security tools such as Sophos and identity management platforms like Okta is desirable.
• Systems Deployment and Integration – Proven ability to deploy software solutions in secure, zero-trust environments. Experienced in configuring and maintaining SaaS connectivity and integrations to support business operations.
• Problem Solving and Analytical Skills – Strong analytical thinking and problem-solving skills, with a structured approach to diagnosing and resolving technical issues efficiently.
• Communication and Interpersonal Skills – Excellent written and verbal communication skills, with the ability to engage effectively with users at all levels. Demonstrated customer service orientation and a positive, can‑do attitude.

This is an urgent role, so don’t delay and APPLY NOW.

Or contact Jerry Belialba on 08 8112 7406.

Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need adjustments to the recruitment process due to your circumstances, please let us know—we’re here to support you.