Senior Intelligence Analyst

Department of Government Services; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Job summary

Consumer Affairs Victoria, Melbourne, seeks a Senior Analyst in the Intelligence branch to lead data and information analysis tasks, producing high-quality intelligence outputs to support Victoria's regulatory functions. You will identify threats, opportunities, patterns and trends, and collaborate with teams to ensure QA across intelligence work and dissemination of insights to inform decisions.

Applicants with intelligence principles knowledge and regulatory experience are preferred; rights to

Qualifications

• Knowledge of contemporary intelligence principles and practices.
• Experience in regulatory settings is desirable.
• Tertiary qualifications in intelligence are desirable.

Responsibilities

• Lead data and information analysis tasks to produce high-quality intelligence outputs.
• Identify emerging threats, opportunities, patterns and trends for decision support.
• Collaborate to ensure quality assurance across intelligence tasks and dissemination of outputs.

Skills

Intelligence duties

Problem solving

Collaborative teamwork

Communication tailored style

Stakeholder management

Education

Tertiary qualifications in intelligence

Job description

Location: Melbourne - CBD and Inner Metro suburbs

Reference: 13132

About Us

Consumer Affairs Victoria (CAV) is Victoria's consumer marketplace regulator. Our vision is for a fair, safe and competitive marketplace in Victoria.

We administer over 30 legislative schemes in Victoria. We undertake our regulatory functions and provide services to support Victorians to exercise their consumer rights and ensure that businesses and rental providers do the right thing. We also fund assistance and advocacy services for consumers and renters experiencing vulnerability.

CAV is led by the Executive Director, Regulatory Services and Director, CAV and has three directorates: Services and Engagement; Compliance and Enforcement; and Licensing and Transactions; as well as a small Office of the Executive Director & Director, CAV team.

The Branch includes three teams and over 90 FTE:

• Investigations and Compliance
• Regulatory Strategy (including taskforces).

The Branch also works closely with CAV Community Operations in the Services and Engagement Branch, with the Licensing and Transactions Branch, and with the CAV Legal team in DGS’ Office of General Counsel.

About You

Can you demonstrate the following?

• Proven experience in performing intelligence duties, including preparing reports to inform decisions, contributing to environmental scanning, and supporting investigations.
• Strong problem-solving skills, with the ability to interpret guidelines or develop solutions wherenone exist, using critical thinking and informed decision-making.
• Builds collaborative team environments, shares information across teams, and supports othersin challenging situations.
• Effectively tailors communication style and presentation to suit diverse audiences, addressing objections and aligning ideas with others’ goals.
• Demonstrated ability to manage stakeholder relationships, negotiate and influence outcomes, and foster trust through clear communication and collaboration.

About the Role

Senior Analysts within the Intelligence branch undertake and lead a range of data and information analysis tasks and projects, with the objective of producing high quality intelligence outputs to further support CAV’s strategic and operational needs under limited direction. Senior Analysts use and draw on their intelligence capabilities to identify and analyse emerging threats, opportunities, patterns, and trends, as well as root causes and possible compliance and enforcement approaches. Senior Analysts work collaboratively with the team to ensure quality assurance across intelligence related tasking and promote the dissemination of high-quality intelligence outputs.

Mandatory requirements

• Demonstrated knowledge of contemporary intelligence principles and practices.
• Relevant experience working in a regulatory setting is desirable.
• Tertiary qualifications in intelligence is desirable.

This role is an ongoing position. This position is only open to applicants with relevant rights to work in Australia.

Other relevant information

To be eligible for appointment to this role, applicants will possess corresponding work rights for the advertised employment period. Appointment to an ongoing role is only available to an Australian/New Zealand citizen or an Australian Permanent Resident. Preferred applicants will be required to undertake pre-employment screening. DGS actively promotes diversity, inclusion and an equal opportunity workplace. We welcome applicants from all diverse backgrounds, including people with disabilities and Aboriginal and Torres Strait Islander peoples. All roles at DGS can be worked flexibly, however it may differ from role to role.

Applications close Tuesday 10 November 2026 at 11.59pm