Senior Information Systems Officer

Queensland Government; Queensland; On-site; AUD 110,000 - 160,000; Full time

Job summary

Queensland Government is seeking a Senior Information Systems Analyst to lead the analysis, development, enhancement and support of critical information systems for the National Fire Ant Eradication Program. You will partner with business and technical stakeholders to define requirements and deliver technology solutions that drive improvement and operational continuity.

Success requires strong business analysis, stakeholder engagement, project delivery experience and a solid understanding of

Qualifications

• Demonstrated experience as a Business Analyst in an ICT environment, including requirements elicitation, process analysis and specification development.
• Strong stakeholder engagement, consultation and influencing skills, particularly when working with senior leaders and diverse stakeholder groups.
• Experience delivering technology projects and applying recognised methodologies such as SDLC, Agile, BABOK, BPMN or ITIL.
• Strong analytical and problem‑solving skills, with the ability to manage complex issues, risks and competing priorities.
• Knowledge and experience with Microsoft Dynamics, .NET, Angular, SharePoint and enterprise system improvement initiatives.

Responsibilities

• Business Analysis and Requirements Management: Investigate and analyse business processes, identify future‑state requirements, and develop detailed business and functional specifications that support strategic projects and system enhancements.
• Stakeholder Engagement And Solution Delivery: Lead consultation with technical and non‑technical stakeholders, providing expert advice and translating complex business needs into practical and sustainable technology solutions.
• ICT Project Coordination And Governance: Coordinate and prioritise ICT projects, system enhancements and process improvement initiatives while managing risks, issues, dependencies and project governance requirements.
• Information Systems Support And Subject Matter Expertise: Provide specialist advice and administration for business‑critical systems, resolving complex issues and escalating risks and impacts appropriately to support operational continuity.
• Documentation And Continuous Improvement: Produce and maintain high‑quality business and technical documentation, including process maps, requirements, user guides and operational procedures, while identifying opportunities to improve efficiency and user experience.

Skills

Requirements elicitation

Process analysis

Specification development

Stakeholder engagement

Influencing skills

SDLC

Agile

BABOK

BPMN

ITIL

Analytical thinking

Problem solving

Tools

Microsoft Dynamics

.NET

Angular

SharePoint

Job description

Job Description

Join the fight to protect our communities and environment! The National Fire Ant Eradication Program is on a mission to eliminate one of Australia's most invasive pests – the fire ant. These destructive pests pose a serious threat to our way of life and we need passionate and dedicated individuals to help us stop them in their tracks. Be part of a team making a real difference for Queensland's future. Together, we can protect our homes, wildlife, and industries. Join us today and help eradicate fire ants for good.

The Senior Information Systems Analyst leads the analysis, development, enhancement and support of business‑critical information systems that enable the National Fire Ant Eradication Program. The role partners with business and technical stakeholders to identify operational needs, define system requirements, deliver technology solutions and drive continuous improvement initiatives. Success in the position requires strong business analysis capability, stakeholder engagement skills, project delivery experience, problem‑solving ability and a sound understanding of enterprise information systems and software development practices.

Key Responsibilities

Business Analysis and Requirements Management Investigate and analyse business processes, identify future‑state requirements, and develop detailed business and functional specifications that support strategic projects and system enhancements.

Stakeholder Engagement And Solution Delivery

Lead consultation with technical and non‑technical stakeholders, providing expert advice and translating complex business needs into practical and sustainable technology solutions.

ICT Project Coordination And Governance

Coordinate and prioritise ICT projects, system enhancements and process improvement initiatives while managing risks, issues, dependencies and project governance requirements.

Information Systems Support And Subject Matter Expertise

Provide specialist advice and administration for business‑critical systems, resolving complex issues and escalating risks and impacts appropriately to support operational continuity.

Documentation And Continuous Improvement

Produce and maintain high‑quality business and technical documentation, including process maps, requirements, user guides and operational procedures, while identifying opportunities to improve efficiency and user experience.

Key Capabilities For Selection

• Demonstrated experience as a Business Analyst in an ICT environment, including requirements elicitation, process analysis and specification development.
• Strong stakeholder engagement, consultation and influencing skills, particularly when working with senior leaders and diverse stakeholder groups.
• Experience delivering technology projects and applying recognised methodologies such as SDLC, Agile, BABOK, BPMN or ITIL.
• Strong analytical and problem‑solving skills, with the ability to manage complex issues, risks and competing priorities.
• Knowledge and experience with Microsoft Dynamics, .NET, Angular, SharePoint and enterprise system improvement initiatives.

Applications to remain current for 12 months.

Occupational group

IT & Telecommunications