Senior HRBP: Frontline ER & Industrial Relations

Entertainment Security Pty; Sydney; On-site; AUD 120,000 - 180,000; Full time

Job summary

ACESGroup in Australia seeks a Senior HR Business Partner – Employee & Industrial Relations to partner with operations and frontline leaders across our national workforce.

The role focuses on day-to-day employee relations, performance matters, investigations, grievances, enterprise agreement interpretation and industrial relations, with hands-on field engagement and practical, fair outcomes.

Qualifications

• Approximately 5+ years' HR/ER experience with employee relations.
• Experience working with a large frontline, blue-collar, shift-based or operational workforce.
• Hands-on experience with performance, misconduct, disciplinary matters, grievances and workplace investigations.
• Experience coaching frontline managers through people and performance matters.
• Practical knowledge of the Fair Work Act, National Employment Standards, modern awards and enterprise agreements.
• Ability to prepare clear, professional HR documentation.
• Confidence communicating directly with employees and employee representatives.
• Exposure to enterprise agreements, industrial relations, union engagement or Fair Work matters.
• Strong judgement balancing employee, operational, legal and commercial considerations.
• Relevant tertiary qualifications in HR, employment relations, industrial relations, law or related discipline.

Responsibilities

• Build trusted relationships with employees, supervisors and operational managers across our workforce.
• Spend time within operational environments to understand people, workplace issues and operational pressures firsthand.
• Provide practical, timely advice on performance, conduct, attendance, grievances and employee relations matters.
• Coach managers through difficult conversations and support them to manage their teams.
• Personally manage disciplinary and performance processes from initial issue through to resolution.
• Conduct workplace investigations, including interviews, evidence review and outcome documentation.
• Prepare clear and practical correspondence including invitations, allegations, warnings and letters.
• Interpret enterprise agreements, modern awards and employment contracts to support decisions.

Skills

HR/ER experience

Frontline workforce exposure

Performance management

Coaching managers

Fair Work Act knowledge

Education

Tertiary qualifications in HR/IR/Law

Job description

ACESGroup in Australia seeks a Senior HR Business Partner – Employee & Industrial Relations to partner with operations and frontline leaders across our national workforce.

The role focuses on day-to-day employee relations, performance matters, investigations, grievances, enterprise agreement interpretation and industrial relations, with hands-on field engagement and practical, fair outcomes.