Senior HR Consultant

Avant Mutual Group; Melbourne; On-site; AUD 90,000 - 115,000; Full time

Job summary

Avant Mutual is seeking an experienced HR Generalist within Avant Business Solutions to provide broad HR advisory services across Australia, focusing on healthcare clients and small businesses. You will support the full employee lifecycle, ensure compliance, and help with recruitment, performance management, remuneration, culture, and workforce planning.

In this role you will contribute to strategy development, partner with clients, and drive continuous improvement of HR services while

Qualifications

• Minimum 7 years' generalist HR experience, ideally within healthcare.
• Tertiary qualifications in Human Resources or related discipline.
• Experience managing employee relations matters, including performance management, grievances and workplace investigations.
• Experience managing workers' compensation claims, return to work programs and rehabilitation.
• Strong stakeholder management and relationship-building across all levels.
• Excellent communication, facilitation and change management capabilities.

Responsibilities

• Provide HR generalist support across the full employee lifecycle.
• Advise on performance management and conduct workplace investigations.
• Review HR policies for Fair Work compliance and conduct gap analyses.
• Support recruitment including ads, descriptions and onboarding.
• Support wages and award interpretation and assist with restructures.
• Develop L&D resources and promote HR advisory services.

Skills

HR Generalist

Stakeholder management

Employee relations

Workforce planning

Change management

Attention to detail

Education

Tertiary qualifications in HR

Tools

MS Office

HR systems

Job description

Location: NSW, QLD, VIC

Job type: Permanent, Fulltime

About Avant

Avant is Australia’s leading medical defence organisation, proudly supporting medical professionals for over 130 years. With more than 90,000 members, including health practitioners and medical students across every state and territory, we provide trusted, market‑leading products and services tailored to our members’ professional, personal, and practice needs.

As a mutual organisation owned by our members, they are at the centre of everything we do. Beyond our core offerings, we advocate for improvements across the healthcare system, promoting quality, safety, and professionalism in medicine through education and research.

About the Role

This role sits within the HR advisory function of Avant Business Solutions. It provides broad HR generalist support across the full employee lifecycle, with a strong focus on partnering with healthcare clients, primarily medical practices and small businesses, based throughout Australia. You will help healthcare clients achieve strong business outcomes across key areas such as compliance, recruitment, performance management, remuneration, culture, workforce planning, learning and development, organisation design, employee relations, and mediation. You will also support strategic initiatives and contribute to the design and continuous improvement of Avant Business Solutions HR Advisory services, ensuring processes are safe, sustainable, and scalable. In this role, you will help foster a positive, collaborative, and continuously improving culture while delivering practical HR solutions tailored to the needs of healthcare and small business environments.

Key Accountabilities

HR Advisory

• Support organisational reviews and provide guidance to managers across diverse client groups
• Review HR policies and procedures for Fair Work compliance
• Conduct HR gap analyses
• Provide recruitment support including job ads, position descriptions and onboarding
• Advise on performance management and conduct workplace investigations
• Provide wages and award interpretation
• Manage offboarding and terminations
• Support restructures and redeployment processes
• Develop L&D resources
• Promote and grow HR Advisory services
• Participate in scoping calls with potential clients
• Build relationships to support the growth of Avant Business Services
• Work closely with the broader business services team to provide general HR advice
• Contribute to a respectful, collaborative culture and promote continuous improvement

Continuous Quality Improvement & Risk Management

• Maintain up-to-date knowledge of legislation and compliance requirements
• Participate in quality improvement initiatives
• Ensure confidentiality and privacy at all times

Preferred Capabilities

• Minimum 7 years' generalist HR experience, ideally within healthcare
• Tertiary qualifications in Human Resources or related discipline
• Experience managing employee relations matters, including performance management, grievances and workplace investigations
• Experience managing workers' compensation claims, return to work programs and rehabilitation processes
• Experience supporting ill and injured employees, balancing employee wellbeing, operational needs and legislative requirements
• Strong stakeholder management, influencing and relationship‑building skills across all levels of an organisation
• Excellent communication, facilitation and change management capabilities
• High attention to detail, organisation and ability to manage competing priorities
• Proactive, resilient and solutions‑focused approach, with sound judgement and discretion
• Strong customer service mindset and commitment to continuous improvement
• Ability to work independently, contribute to HR strategy and enhance HR processes and services
• Proficient in Microsoft Office Suite and HR systems
• Commitment to ongoing professional development and learning

Equal Opportunity Employer

Avant supports doctors so they can serve Australia's diverse communities. Having diversity in our workforce brings valuable perspectives and strengthens our ability to support healthcare professionals.

We therefore welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally diverse communities, LGBTQIA+ individuals, people with disabilities, and those with caring responsibilities.

Our inclusive workplace is somewhere everyone can succeed.

Ready to join us?

If you're passionate about supporting Australia's healthcare professionals, we'd love to hear from you. If you require any adjustments during the recruitment process, please don't hesitate to contact us at [e-mail]