Senior Fund Operations & Client Delivery Lead

State Street Corporation; Council of the City of Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

A global investment service company in Sydney seeks a Core Operations Assistant Manager to oversee day-to-day operations for assigned clients. Responsibilities include managing client queries, ensuring internal standards are met, and improving operational efficiencies. The ideal candidate will have a bachelor's degree, 5+ years of experience in custody or fund accounting, and strong communication skills. This role offers an inclusive workplace with professional development opportunities.

Benefits

Flexible work-life support

Paid volunteer days

Inclusive development opportunities

Qualifications

• Bachelor's degree or equivalent job experience.
• Minimum of 5 years in custody or fund accounting.
• Knowledge of custody specific trade and cash life cycle processing preferred.

Responsibilities

• Manage day-to-day operations for assigned clients.
• Ensure activities align with internal standards.
• Handle incoming queries in a timely manner.
• Collaborate with internal and external teams to resolve issues.
• Track staff performance and manage onboarding and leave planning.
• Conduct process reviews for operational efficiency.
• Escalate issues to supervisors on time.

Skills

Working knowledge of financial products and financial markets

Strong computer competence (Microsoft applications: Excel, Word)

Interpersonal and oral communication skills

Ability to work under pressure

Good sense of risk awareness

Problem-solving skills

Professional email writing skills

Fluent spoken English

Education

Bachelor's degree or equal job experience

5+ years of custody experience or fund accounting experience

Job description

A global investment service company in Sydney seeks a Core Operations Assistant Manager to oversee day-to-day operations for assigned clients. Responsibilities include managing client queries, ensuring internal standards are met, and improving operational efficiencies. The ideal candidate will have a bachelor's degree, 5+ years of experience in custody or fund accounting, and strong communication skills. This role offers an inclusive workplace with professional development opportunities.