Senior Finance Officer – Banking Reconciliations (Hybrid)

NSW Department of Customer Service; Goulburn; Hybrid; AUD 99,000 - 111,000; Full time

Job summary

A government department in New South Wales is seeking a Finance Senior Service Officer to provide finance services while contributing to a positive customer experience. This ongoing full-time role offers a hybrid work model with in-office requirements and competitive salary. Ideal candidates will possess experience in finance, a strong customer focus and the ability to maintain accuracy in a high-pressure environment.

Benefits

Health & Wellbeing Programs

Training and development opportunities

Flexible work environment

Competitive pay and conditions

Qualifications

• Ability to maintain accuracy and consistently provide timely service in a high volume, busy environment.
• Customer centric approach in meeting Service Partnership Agreements.
• Maintain a working knowledge of legislative, policy and procedure changes.
• Experience engaging and motivating staff and developing capability and potential in others.

Responsibilities

• Provide finance services and contribute to a positive customer experience.
• Create a positive customer experience by providing finance services, support, and advice.
• Follow agreed processes to maintain data within the finance system.
• Handle day-to-day review of bank statement load errors and manual allocations.

Skills

Accuracy

Customer centricity

Legislative knowledge

Engaging and motivating staff

Job description

A government department in New South Wales is seeking a Finance Senior Service Officer to provide finance services while contributing to a positive customer experience. This ongoing full-time role offers a hybrid work model with in-office requirements and competitive salary. Ideal candidates will possess experience in finance, a strong customer focus and the ability to maintain accuracy in a high-pressure environment.