Senior Field Technician — Electrical & Pump Systems

at; City of Melbourne; On-site; AUD 30,000 - 60,000; Full time

Job summary

A market leader in water solutions is seeking a Senior Technical and Warranty Support Technician to provide expert on-site technical support. This role requires a qualified electrician with strong knowledge of 3-phase wiring and pump systems. You will be responsible for diagnosing electrical issues, managing warranty cases, and delivering outstanding customer service, ensuring customer satisfaction in the field. The position offers a unique combination of technical work and customer interaction.

Benefits

Work with a trusted Australian brand

Hands-on technical work

Qualifications

• Qualified electrician with proven experience in 3-phase wiring.
• Strong knowledge of pump systems and related technologies.
• Excellent problem-solving skills.

Responsibilities

• Provide on-site technical and warranty support to customers.
• Diagnose and resolve complex electrical and pump-related issues.
• Manage warranty cases and ensure compliance with company standards.

Skills

3-phase wiring

Pump systems

Problem-solving

Customer-focused mindset

Service reporting

Education

Electrical qualification

Job description

A market leader in water solutions is seeking a Senior Technical and Warranty Support Technician to provide expert on-site technical support. This role requires a qualified electrician with strong knowledge of 3-phase wiring and pump systems. You will be responsible for diagnosing electrical issues, managing warranty cases, and delivering outstanding customer service, ensuring customer satisfaction in the field. The position offers a unique combination of technical work and customer interaction.