Senior Facilities & Service Delivery Lead

WeWork; Sydney; Presencial; AUD 120 000 - 180 000; Tempo integral

Resumo da oferta

WeWork is seeking a Facilities Service Delivery leader to manage day-to-day operations across our buildings, focusing on maintenance, cleaning, utilities, and vendor performance. You will ensure services meet standards, stay within budget, and deliver a superior member experience.

Travel within the Melbourne and Brisbane markets is required; you will partner with internal stakeholders, optimize energy use, and drive safety and compliance.

Qualificações

• Experience operating workplaces with direct responsibility for facilities management, customer experience and/or building performance.
• Strong organisational skills and attention to detail.
• Strong written and verbal communication.

Responsabilidades

• Take full ownership of the day-to-day operational delivery of all facilities services across dedicated buildings, encompassing planned and reactive maintenance, cleaning, supplies and utilities management.
• Negotiate and manage vendor relationships and SLAs, monitor budgets and maximise value for money.
• Develop and implement proactive preventative maintenance schedules aligned with global standards.
• Act as primary contact for facility-related issues and emergencies with timely resolution.
• Monitor energy consumption and identify opportunities for efficiency, cost reduction and sustainability improvements.
• Ensure compliance with health, safety and environmental regulations.

Conhecimentos

Customer service

Organization

Communication

Multitasking

Problem solving

Facilities management knowledge

Formação académica

Bachelor's degree

Descrição da oferta de emprego

WeWork is seeking a Facilities Service Delivery leader to manage day-to-day operations across our buildings, focusing on maintenance, cleaning, utilities, and vendor performance. You will ensure services meet standards, stay within budget, and deliver a superior member experience.

Travel within the Melbourne and Brisbane markets is required; you will partner with internal stakeholders, optimize energy use, and drive safety and compliance.