Senior Engineer - AI Builder

Xero Limited; Sydney; Hybrid; AUD 150,000 - 190,000; Full time

Job summary

Xero Limited is seeking a Senior Engineer - AI Builder in Operational Tools & Workflows. You will design and ship internal tools that remove toil across our Product & Technology organisation, empowering leaders and frontline teams to focus on launching innovative products.

You will apply modern AI and engineering techniques to build scalable software, connect key data systems, and mentor colleagues in using AI tooling while delivering fast, reliable automation across the business operations

Qualifications

• Experience in software engineering with Python or TypeScript and full‑stack tool creation.
• Hands‑on experience applying AI tools, coding agents, and low‑code frameworks.
• Ability to evaluate build vs. buy, or extending SaaS platforms.
• Experience integrating systems via APIs and designing clean data structures.

Responsibilities

• Designing and delivering internal operational tools for status reporting, headcount management, and automated roadmapping.
• Applying AI‑first engineering to automate complex manual workflows.
• Integrating platforms across Jira, Confluence, Workday and data warehouses via APIs.
• Prototyping AI-enabled solutions to eliminate friction and scale smoothly.
• Mentoring team members across the business operations community.

Skills

Software engineering

Python

TypeScript

AI tooling

Low-code frameworks

API integration

Data warehouses

Jira/Confluence

Tools

Jira

Confluence

Workday

Job description

The role / impact

As a Senior Engineer - AI Builder in Operational Tools & Workflows, you will bring an engineering mindset to design and rapidly ship internal tools and automations that remove toil across our Product & Technology organisation. Your work directly empowers leaders and frontline teams to focus on launching innovative products by automating essential operating rhythms and reducing manual tasks.

In this hands‑on role, you will apply modern AI and engineering techniques to build scalable software solutions, connect key data systems, and champion continuous improvement. You will also mentor team members across the business operations community, helping others build confidence and capability in using modern AI tooling.

The team / how they connect

You will join the Global Product & Technology Operations team, serving as a critical engine within the organisation's overall operating structure. Working alongside Embedded Operations Managers, Technical Program Managers, and senior leaders, you will translate operational challenges into elegant technical solutions. Together, the team fosters a highly collaborative, high‑performing culture built on curiosity, shared ownership, and modern engineering practices.

Initially, the role will focus on

• Designing and delivering internal operational tools for status reporting, headcount management, and automated roadmapping
• Applying AI-first engineering, using large language models and coding agents to automate complex manual workflows
• Integrating platforms across the systems landscape, including Jira, Confluence, Workday, and data warehouses via APIs
• Proactively scanning operating models to prototype new AI‑enabled solutions that eliminate friction and scale smoothly

Here are some of the things we are looking for

• A background in software engineering, with proficiency in languages such as Python or TypeScript and experience with full‑stack tool creation
• Hands‑on experience applying artificial intelligence tools, coding agents, and low‑code frameworks to deliver production‑ready software
• Practical skill in evaluating whether to build custom software, implement low‑code workflows, or extend existing SaaS platforms
• Experience integrating systems through APIs and designing clean data structures using tools like Jira, Confluence, or enterprise data warehouses
• A strong product mindset that treats internal stakeholders as valued customers, paired with a drive for rapid prototyping
• Natural curiosity about organisational design, coupled with an ability to communicate comfortably across both engineering and business operations audiences

Where and how you can work

This role is open to applicants based in Australia or New Zealand. We offer flexible working arrangements that combine remote focus days with in‑office collaboration time. Our modern office spaces are designed to support flexible work styles, community engagement, and team connection events.