Senior Ecommerce Trading Manager

Cartology; Sydney; Hybrid; AUD 130,000 - 190,000; Full time

Job summary

Woolworths Group in Sydney's Surry Hills is seeking a Senior E-Commerce Trading & Category Manager to lead the customer journey and performance of all changes across our marketplace. This is a scaling marketplace role with a hybrid pattern (3 days in the office).

You will partner with Marketing, Brand, UX and Product to optimise online merchandising, pricing, promotions and catalog experiences for food and everyday needs across the online channel.

Qualifications

• 5+ years in digital eCommerce or related field across FMCG, Grocery, or Food & Beverage.
• Proven promotional calendar mastery and online revenue growth.
• Strong analytical and commercial rigor with retail math, margins, and baskets.
• Fluent with CMS, PIM and analytics tools to optimise journeys.

Responsibilities

• Plan seasonal digital trade calendar to align ranging, pricing and messaging with key spikes.
• Collaborate with Marketing and Brand to target shopping moments from Prime Day to seasonal surges.
• Adapt trade plans quickly to weather events, viral trends or shifts in buying behaviour.
• Develop counter-strategies against marketplace giants and discounters to protect market share.
• Identify gaps and launch online-only promotions and exclusive digital ranges.
• Optimise digital merchandising with dynamic pricing, bundles and multi-buys.
• Leverage platform capabilities like personalised landing pages and banners for impact.
• Partner with UX and Product using GA4 and heatmaps to drive high-converting journeys.

Skills

eCommerce trading

Digital merchandising

Retail planning

Commercial acumen

Analytics

Tools

GA4

CMS

PIM

Job description

Senior E-Commerce Trading & Category Manager

Lead the customer journey and performance of all changes across marketplace

Join a scaling marketplace business

Surry hills location with hybrid working (3 days in the office)

We are Woolworths Group:

200,000+ bright minds, passionate hearts and unique perspectives connected by a shared Purpose - ‘to create better experiences together for a better tomorrow.’ It’s that Purpose that fuels our ambition to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week.

If you’re excited to turn today’s blue sky thinking into a better tomorrow for future generations, you’ll find yourself supported and enriched in a dynamic, inclusive and empowering workplace that reflects the diverse communities we serve. With a culture of genuine care, a flexible approach to work and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

What you’ll do :

• Master seasonal food moments: Partner on the digital trade calendar to align ranging, pricing, and messaging with key seasonal spikes like Christmas, Easter, and Summer BBQs.
• Capitalise on customer intent: Work alongside Marketing and Brand to land the right message at the precise moment shopping intent peaks, from Prime Day to seasonal surges.
• Execute agile pivots: Quickly adapt trade plans on the fly to respond to sudden weather events, viral food trends, or unexpected shifts in buying behavior.
• Outmaneuver retail giants: Build counter-strategies against competitors leveraging local sourcing, freshness, and smart meal bundles to protect market share.
• Exploit market gaps: Spot missing links in competitor offerings and capitalize on them with exclusive digital ranges and high-value, online-only promotions.
• Optimise digital merchandising: Dynamic-price and curate the online catalog to boost basket sizes through intuitive product bundling, multi-buys, and targeted flash sales.
• Maximise platform capabilities: Push eCommerce tools to their limits by using personalized landing pages, search boosting, and targeted banners to elevate promotional impact.
• Refine UX with data: Partner with UX and Product teams, using analytics like GA4 and heatmaps to ensure every campaign runs through a frictionless, high-converting journey

What you’ll bring :

• 5+ years in digital eCommerce: Proven background in eCommerce Trading, Digital Merchandising, or Commercial Retail Planning, ideally in FMCG, Grocery, or Food & Beverage.
• Promotional calendar mastery: Track record of driving high-volume online promotional plans that deliver measurable revenue and margin growth.
• Competitive strategy expertise: Hands-on experience building agile tactics to compete directly with marketplace giants (Amazon, eBay) and hard discounters (Aldi).
• Commercial & analytical rigor: Deep understanding of retail math, margins, markdowns, and basket penetration to maximize campaign profitability.
• Platform & UX fluency: Tech-savvy practitioner comfortable navigating CMS, PIM, and analytics tools (e.g., GA4) to deliver frictionless customer journeys.

What you’ll experience:

• A global business with endless career possibilities around every corner and across every discipline - with valuable exposure to a vast and exciting business network.
• Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work.
• 12 weeks paid parental leave for primary caregivers plus paid superannuation for up to 12 months while the Team Member is on parental leave - eligible from the first day of employment.
• A range of programs to help you prioritise and manage your wellbeing, including 24/7 access to the Sonder app. A progressive and competitive leave policy that gives you more space for what matters to you.

Everyone belongs at Woolworths Group:

As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems.

Woolworths Group is an inclusive, team-first company and we value all skills and experiences. If you meet some, but not all of the requirements, we encourage you to submit your application.