Senior Ecommerce Analytics Lead - Growth & Insights

Woolworths Group; Sydney; Hybrid; AUD 120,000 - 180,000; Full time

Job summary

Woolworths Group is seeking a Senior Business Analyst for BIG WX to drive financial governance and performance analytics across eCom and external marketplaces in a fast-paced retail environment.

You will partner with cross-functional teams, transform complex data into actionable insights, and influence profitability decisions while supporting hybrid work arrangements in Norwest, Surry Hills, and Sydney.

Qualifications

• Five years of experience in a Finance, Commercial Analytics, or Operations Finance role, preferably within retail.
• Experience in turning complex data into actionable insights.
• Excellent stakeholder management and cross-functional partnering skills.
• Strong structured troubleshooting abilities to identify root causes and craft solutions.
• Agile, growth-oriented mindset with resilience to competing priorities.

Responsibilities

• Deliver advanced analytics and strategic recommendations across sales, gross profit, pricing, range, and basket profitability.
• Manage financial governance, reconciliation processes, month-end closes, and P&L reporting for external marketplace channels.
• Partner with cross-functional teams (eCom, Commercial, Operations, Data, Technology) to drive strategic and financial goals.
• Design operational scorecards and visualizations to provide executive leadership with real-time metrics.
• Translate complex business requests into clear problem statements, success criteria, and measurable outcomes.
• Champion continuous improvement by leveraging new data tools and AI capabilities to streamline financial reporting and insights.

Skills

Data analytics

Stakeholder management

Problem solving

Agile mindset

Tools

GCP

SAP

Google Suite

BigQuery

Looker

Tableau

Job description

Job Description

• Based in Norwest and Surry Hills with flexible working arrangements.
• Be part of a high impact and visible team supporting the growth of the BIG W eCom business via external marketplaces.
• Partner with key stakeholders across eCom, Data, and Finance to translate complex data into actionable commercial insights

Senior Business Analyst BIG WX (Sydney)

• Based in Norwest and Surry Hills with flexible working arrangements.
• Be part of a high impact and visible team supporting the growth of the BIG W eCom business via external marketplaces.
• Partner with key stakeholders across eCom, Data, and Finance to translate complex data into actionable commercial insights

Endless possibilities with Woolworths Group

We're a proud part of the Woolworths Group – 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose – 'to create better experiences together for a better tomorrow.'

Here you'll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

The opportunity

As the Senior Business Analyst for BIG WX, you will play a pivotal role in driving financial governance, performance analytics, and strategic growth for our expanding eCom and external marketplace channels. Reporting to the Senior Finance Manager, you will serve as a trusted advisor to cross-functional leadership by transforming complex data into high-impact commercial insights. Your work will directly influence customer, trade, and profitability decisions in a fast-paced, innovative retail ecosystem.

What You'll Do

• Deliver advanced analytics and strategic recommendations across sales, gross profit, pricing, range, and basket profitability.
• Manage financial governance, reconciliation processes, month-end closes, and P&L reporting for external marketplace channels.
• Partner cross-functionally with eCom, Commercial, Operations, Data, and Technology teams to drive strategic and financial goals.
• Design operational scorecards and visualizations to provide executive leadership with real-time, reliable metrics
• Translate complex, ambiguous business requests into clear problem statements, success criteria, and measurable commercial outcomes.
• Champion continuous improvement by leveraging new data tools and AI capabilities to streamline financial reporting and insights.

What You'll Bring

• At least five years of experience in a Finance, Commercial Analytics, or Operations Finance role, preferably within retail.
• Advanced competency in GCP, SAP, and Google Suite, with exposure to platforms like BigQuery, Looker, Tableau, or Connected Sheets.
• Proven ability to synthesise large volumes of complex data into simple, structured, and accurate business insights.
• Exceptional stakeholder management and influencing skills, with a track record of partnering across data engineering and commercial teams.
• Strong structured troubleshooting abilities to identify root causes and design effective business solutions.
• An agile, growth-oriented mindset with high resilience to manage competing priorities and deliver consistent results.

Please remember to notify your line leader.

What You'll Experience

• We create a thriving team experience through a culture of belonging that champions safety and wellbeing for our people and partners.
• We're a team-first organisation. We'll equip you with the necessary training for success in your role, and provide continuous career development and learning opportunities.
• We offer competitive remuneration and access to a number of employee benefits.
• A commitment to flexibility through a hybrid working model which combines time spent at a support office or hub and time working from home, supporting both in-person connection and balancing the flexibility that remote working provides for our teams
• A range of programs to help you prioritise and manage your wellbeing, including a competitive leave policy and 24/7 access to the Sonder app.

Everyone belongs at Woolworths Group

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team's diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.

Platinum Tier Employer - Australian Workplace Equality Index for LGBTQ+ inclusion

Employer of Choice for Gender Equality - Workplace Gender Equality Agency.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes