Senior Director, Engagement

Digital Canberra; Canberra; Hybrid; AUD 150,000 - 180,000; Full time

Job summary

Digital Canberra leads the ACT Government’s technology, digital, data, and cyber security services and aims to improve Canberrans’ lives through accessible, safe digital government services. A transition team will establish a new Digital Directorate, consolidating services and enabling a workforce of 1,200–1,500 across three capability domains: Engagement, Finance, and Delivery.

The Senior Director, Engagement provides strategic leadership for workforce transition, staff engagement, change

Qualifications

• Formal qualifications in Communications, Change Management, or Human Resources are desirable.
• Experience leading workforce transition and engagement programs is valued.

Responsibilities

• Provide strategic leadership for workforce transition and staff engagement.
• Oversee change management and communication activities for the Digital Directorate transition.
• Collaborate with cross-functional teams across ACTPS to deliver a transformative program.

Skills

Stakeholder engagement

Change management

Education

Formal qualifications in Communications/Change Management/HR

Job description

Details: Digital Canberra leads the ACT Government’s technology, digital, data, and cyber security services. We strive to improve the lives of Canberrans through delivering and supporting digital government services that are easy to access, save time, and are safe to use. We achieve this while also looking to the future – making technology investment decisions that will transform Canberra into a genuinely connected city.

Digital Canberra leads the implementation of the ACT Digital Strategy and ACT Digital Health Strategy, manages ICT infrastructure for our hospitals, schools, and public service, and represents the ACT at national digital, data, and cyber security forums.

Digital Canberra has a diverse workforce across many functions and sites. We have an inclusive culture, and we ensure our people are respected, valued, and involved.

Corporate Services Group provides a range of strategic, organisational, administrative and human resources functions for Digital Canberra. The group encompasses four branches:

• Communications and Engagement
• People and Capability
• Ministerial and Government Services
• Digital Canberra Transition

The Digital Canberra Transition Team is a dedicated, time-limited team established to lead the design and delivery of a transformative, whole-of-organisation initiative: the establishment of a new Digital Directorate for the Territory.

The creation of Digital Canberra consolidated and integrate two existing service areas and progressively incorporate digital delivery teams from all other Directorates and agencies, ultimately establishing a Directorate with a workforce of between 1200-1500 employees responsible for design and delivery of all digital strategy, capability and programs for the ACTPS.

Operating under the leadership of an Executive Branch Manager, the DCBR Transition Team is structured across three capability domains:

• Engagement
• Finance
• Delivery

These roles require a high degree of agility, collaboration, and strategic foresight to navigate complexity and deliver sustainable transformation outcomes within tight timeframes.

The Senior Director, Engagement leads the engagement stream of the DCBR Transition.

The role is responsible for providing strategic leadership and oversight of workforce transition, staff engagement, change management and communication activities associated with the transition of technology functions into Digital Canberra.

Eligibility/Other Requirements:

• Formal qualifications in Communications, and/or Change Management, and/or Human Resources are highly desirable.

Note: This is a temporary position available immediately until 31 December 2026 with the possibility of permanency. A Merit Pool will be established from this selection process and will be used to fill vacancies over the next 12 months.

Opportunities for flexible working options could include hybrid working, being a combination of working from home, designated office based and FlexiSpace working locations across the ACT, part-time hours, job-sharing, flexible start, and finish times. Under activity-based working arrangements, officers will not have a designated workstation/desk.