Senior D365 F&O Incident & Reliability Engineer

Nigel Frank International; Sydney; Hybrid; AUD 129,000 - 203,000; Full time

Job summary

Nigel Frank International is seeking a Senior D365 F&O Developer to oversee incident management and sustainment of Dynamics AX in a retail and FinOps context. You will monitor incidents, diagnose root causes, and coordinate rapid technical responses with cross-functional teams.

The role requires strong proactive problem-solving, a deep understanding of Dynamics AX and D365 F&O principles, and the ability to work in a hybrid setup with on-site and remote collaboration to keep business operations

Qualifications

• Experience with Microsoft Dynamics 365 Finance & Operations in a live environment.
• Strong incident management and problem-solving skills.
• Ability to work across hybrid on-site and remote teams.

Responsibilities

• Monitor, diagnose and resolve incidents in Dynamics AX / D365 F&O.
• Track incidents, perform root cause analysis and coordinate responses with cross-functional teams.
• Provide technical leadership on system behavior and enhancements.
• Collaborate with stakeholders to minimize business disruption.

Skills

Dynamics 365 F&O

Incident management

Root cause analysis

Cross-functional collaboration

Tools

Dynamics AX

D365 F&O Principles

Job description

Nigel Frank International is seeking a Senior D365 F&O Developer to oversee incident management and sustainment of Dynamics AX in a retail and FinOps context. You will monitor incidents, diagnose root causes, and coordinate rapid technical responses with cross-functional teams.

The role requires strong proactive problem-solving, a deep understanding of Dynamics AX and D365 F&O principles, and the ability to work in a hybrid setup with on-site and remote collaboration to keep business operations