Senior Customer Service Specialist

Victorian Government; Victoria; On-site; AUD 65,000 - 82,000; Full time

Job summary

Victorian Government seeks a Senior Customer Service Officer to deliver high‑quality customer service across government channels. The role focuses on efficient handling of inquiries, adherence to policy, and timely issue resolution within a formal public sector framework.

The position requires a state qualification and follows age limits defined by government rules in the official notice. The appointment is within Victoria, Australia, aligning with public service standards and citizen‑centric

Qualifications

• State qualification required.

Education

State qualification

Job description

Victorian Government seeks a Senior Customer Service Officer to deliver high‑quality customer service across government channels. The role focuses on efficient handling of inquiries, adherence to policy, and timely issue resolution within a formal public sector framework.

The position requires a state qualification and follows age limits defined by government rules in the official notice. The appointment is within Victoria, Australia, aligning with public service standards and citizen‑centric