Senior Control Centre Maintenance Engineer

Hitachi Automotive Systems Americas, Inc.; Brisbane; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Salary Continuance Insurance

Annual performance and development

Employee Assistance Program

Health and Wellbeing initiatives

Training and development opportunities

Job summary

Hitachi Rail STS Australia Pty Ltd in Brisbane, Australia, is seeking a Senior Control Centre Maintenance Engineer. The role focuses on maintenance, troubleshooting, system monitoring and support within a fast-paced rail operations environment.

The successful candidate will contribute to safe, reliable railway signaling and control centre performance. Based in Brisbane, you will collaborate with engineers and technicians, participate in on-call rosters, and drive continuous improvement in

Qualifications

• Degree qualification in Electrical Engineering, Electronic Engineering, Computer Engineering, Information Technology, or a related discipline.
• Diploma or Certificate IV (Rail Signalling) and significant Rail industry experience will also be considered.
• 5+ years of experience in system maintenance, technical support, testing, commissioning, or related engineering activities.
• Strong analytical and problem-solving skills.

Responsibilities

• Provide Operation and Help Desk support for remote and centralised maintenance operations.
• Download and analyse system logs; perform health checks and proactive monitoring.
• Develop and maintain technical documentation, drawings and maintenance records (e.g., FRACAS).
• Support internal and client reporting requirements and communicate findings.
• Handle Level 3 escalations with SMEs and coordinate resolutions.
• Participate in team meetings, training, and continuous improvement initiatives.

Skills

Analytical skills

Problem solving

Team orientation

Education

Electrical Engineering degree

Electronic Engineering degree

Computer Engineering or Information Technology degree

Job description

Location: Brisbane, Queensland, Australia

Job ID: R0151195

Date Posted: 2026-11-10

Company Name: HITACHI RAIL STS AUSTRALIA PTY LTD

Profession (Job Category): Engineering & Science

Job Schedule: Full time

Work Arrangement: Onsite

About Us

A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.

Job Description

Hitachi Rail is looking for an enthusiastic self-motivated Senior Control Centre Maintenance Engineer who thrives in a fast-paced environment. This is an exciting opportunity for a proactive and self-driven professional who thrives in a fast-paced Operational Services and Maintenance environment and is passionate about delivering reliable and efficient rail operations. The position is based in Brisbane, Australia.

Who We Are

Hitachi Rail is a fully integrated, global provider of rail solutions across rolling stock, signaling, service & maintenance, digital technology and turnkey.

With a presence in 38 countries across three continents and over 14,000 employees, our mission is to contribute to society through the continuous development of superior rail transport solutions.

Mission

Working within a fast-paced operational environment you will play a key role in supporting maintenance, troubleshooting, system monitoring, and technical support activities. You will collaborate with skilled engineers and technical specialists while gaining practical experience in the operation and maintenance of rail signalling systems, developing the technical knowledge and industry skills needed for a successful career in rail.

Accountabilities

The successful candidate will be a proactive problem-solver who thrives in a safety-critical environment and is passionate about delivering exceptional service outcomes for customers and rail operators.

• Operation and Help Desk support activities for both remote and centralised maintenance operations.
• Download and analyse system logs, performing regular health checks pro-active system performance monitoring.
• Developing and maintaining technical documentation, technical drawings, maintenance records (eg. FRACAS) and assisting in both simulated and operational environments.
• Providing support with internal and client reporting requirements.
• Level 3 Escalations – Efficiently manage escalations for unexpected or unknown system behaviours, providing initial investigations with supporting evidence.
• Level 3 escalations coordinated with subject matters experts (SMEs)
• Participate in team meetings, workshops, training sessions, and continuous improvement initiatives.
• Record and communicate technical findings and recommendations to relevant stakeholders.
• Foster professional and collaborative relationships with team members and stakeholders.
• Client KPIs: Monitoring system performance ensuring all issues leading to train stoppages or production losses are fully investigated, meeting stringent SLA contractual KPIs.
• Ensure compliance with all Health, Safety and Environmental (HSE) policies, procedures, and reporting requirements.

About you

To be successful in this position you will have:

• Degree qualification in Electrical Engineering, Electronic Engineering, Computer Engineering, Information Technology, or a related discipline.
• Applicants with a Diploma or Certificate IV (Rail Signalling) and significant relevant Rail industry experience will also be considered.
• Strong analytical and problem-solving skills.
• Ability to work independently and within a team environment.
• Commitment to continuous learning and professional development.
• Ability to explain technical concepts clearly to both technical and non-technical audiences.
• 5+ years of experience in system maintenance, technical support, testing, commissioning, or related engineering activities.
• Understanding of railway signalling systems, ETCS/CBTS, onboard systems, telecommunications, or industrial control systems would be advantageous.
• Willingness to participate in an on-call roster and provide after-hours support when required.
• Ability to work within an operational environment and participate in rostered Control Centre support activities.

At Hitachi Rail, we know that a diverse business is a sustainable business. Working collaboratively with a range of internal networks, we’re continuously improving our policies and products. From accessible, sustainable design to achieving a better gender balance. We base these efforts on our core values: Harmony, Sincerity and Pioneering spirit. And by aligning with these, we’re able to create a workplace where people not only feel comfortable but are given opportunities to thrive.

What we offer:

• Be part of a Global Company that offers a great work life balance.
• Many opportunities to progress in your career with training and development available.
• Salary Continuance Insurance
• Annual performance, development, and salary review process.
• Employee Assistance Program (employees and family).
• Flu Vaccinations.
• Invitation to attend and participate in Company sponsored social events throughout the year.
• Health and Wellbeing initiatives throughout the year.
• Days off per year sponsored by the company in addition to the statutory public holidays and leave entitlements.
• Ongoing professional development and training.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.

Hitachi brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.

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