Senior Community & Stakeholder Advisor

Fulton Hogan; Maroochydore; On-site; AUD 100,000 - 160,000; Full time

Job summary

Fulton Hogan is seeking a Senior Community & Stakeholder Advisor to support day-to-day communication activities for the North Coast Region's programmed and routine maintenance works.

You will identify stakeholder risks, develop engagement plans, build relationships with client representatives and local authorities, and ensure contractual compliance while thriving in a fast-paced construction environment.

Qualifications

• With relevant communications qualifications and practical experience in a similar role, you'll bring demonstrated experience leading community and stakeholder engagement activities.
• Experience with infrastructure, construction, maintenance, government or transport environments is preferred.
• Strong ability to influence outcomes and manage competing priorities with professional judgement.

Responsibilities

• Coordinating and delivering community and stakeholder engagement activities in line with contractual requirements and agreed communication frameworks.
• Acting as a key member of the Contract Delivery Team, providing specialist stakeholder and community engagement advice to project managers, supervisors and client representatives.
• Identifying and managing stakeholder and community risks and developing practical mitigation measures with operational teams.
• Developing and implementing stakeholder engagement and communication plans for projects and works that may impact communities and road users.
• Building and maintaining productive relationships with client representatives, local authorities, community groups and other stakeholders.
• Supporting compliance with contractual community engagement requirements and preparing reports and documentation.

Skills

Strong communicator

Stakeholder engagement

Relationship building

Attention to detail

Written and verbal communication

Education

Communications qualification

Job description

Life at Fulton Hogan is about making the most of opportunities, taking responsibility, and making it happen. We appreciate our peoples' courage, curiosity and unique perspectives, and look to collaborate as much as possible to explore safer, smarter and more efficient ways of working in this rapidly changing world. We don't stand still - there are always opportunities to do more and do better.

• Keen to progress your career? Take full advantage of our tailored training, leadership, and mentoring programs; or leverage our partnerships with industry association such as Engineers Australia, Chartered Accountants, CPA Australia, Infrastructure Sustainability Council, The National Association of Women in Construction, plus many more.
• Looking to enhance your wellbeing? We will encourage you to explore flexible working arrangements where possible. We offer great benefits, including corporate health and fitness programs, health insurance discounts, personal banking support, a range of retailer discounts, up to 18 weeks paid primary carers parental leave and up to 10 days paid secondary carers leave, access to our Employee Assistance Program (including your immediate family), and the option to take more time for yourself throughout the year with our Purchase Leave Policy.
• Want to help us better the communities we live and work in? Our purpose of creating, connecting, and caring for communities is more than a saying to us - it's a way of thinking, working, and living because we're locals too, and seek to give back in ways that strengthen and build resilient communities. We do this because we genuinely care, enjoy what we do, and even manage to have some fun along the way! You'll find us partnering with local and national community groups, like Clontarf Foundation and Black Dog Institute, in addition to indigenous groups and social enterprises, to ensure that our good work positively impacts and brings about sustainable change within our industry.
• Do we offer a 'competitive' salary package? Of course! Speak to our Talent Acquisition or People & Culture team to learn more.

What's on offer?

Fulton Hogan delivers the TMR North Coast Region Road Asset Maintenance Contract which includes both Programmed and Routine Maintenance works. Central to the success of this contract is proactive, consistent and credible engagement with communities, road users and stakeholders impacted by maintenance and construction activities.

This role offers the opportunity to play a hands-on part in shaping how communities experience our work, ensuring people are informed, concerns are addressed early and impacts are managed effectively through clear, timely communication.

We're seeking a Senior Community & Stakeholder Advisor to support the day-to-day delivery of communication activities to support our Programmed and Routine Maintenance delivery teams across the North Coast Region.

You'll be embedded in the contract delivery environment, working across multiple maintenance and project delivery programs to identify stakeholder, community and reputational risks, develop engagement strategies, support community notification requirements and ensure communication activities are effectively planned and implemented as works progress.

This is a fast paced, operational role that requires agility, sound judgement, strong interpersonal skills and the ability to work collaboratively within a live construction and maintenance environment.

Your Contribution:

In this role, you'll be responsible for working collaboratively with the project team and our client to plan and implement communication and engagement activities across programmed and routine maintenance works.

Key responsibilities include:

• Coordinating and delivering community and stakeholder engagement activities in line with contractual requirements and agreed communication frameworks.
• Acting as a key member of the Contract Delivery Team, providing specialist stakeholder and community engagement advice to project managers, supervisors and client representatives to support informed decision making and effective risk management.
• Identifying and managing stakeholder and community risks associated with planned works, and developing practical mitigation measures in collaboration with operational teams.
• Developing and implementing stakeholder engagement and communication plans for projects, maintenance activities and other works that may impact communities, road users and key stakeholders.
• Building and maintaining productive relationships with client representatives, local authorities, community groups, businesses and other key stakeholders.
• Supporting compliance with contractual community engagement requirements and preparing reports, records and documentation associated with stakeholder and community management activities.

Let's Connect:

With relevant communications qualifications and practical experience in a similar role, you'll bring demonstrated experience leading community and stakeholder engagement activities within infrastructure, construction, maintenance, government or transport environments. Experience within road, transport or maintenance contracts will be highly regarded.

You'll be a strong communicator with a sound understanding of contract delivery and an ability to recognise how effective communication supports broader contractual and operational outcomes. You'll have a proven ability to build productive internal and external relationships and work collaboratively within a complex, fast-paced environment. With professional judgement, attention to detail and confidence in your written and verbal communication, you'll be comfortable influencing outcomes and managing competing priorities.

Our people share the same set of values that keep us REAL. Respect, Energy and Effort, Attitude and Leadership encapsulate what we stand for at Fulton Hogan and encourage us to foster a diverse and inclusive culture where we listen to, care for, celebrate, and respect everyone.

We are committed to reconciliation and building and nurturing respectful relationships with First Nations peoples. Through our First Nations Engagement Strategy and Reconciliation Action Plan (RAP), we aim to promote opportunities, cultural understanding and partnerships that celebrate and acknowledge the contributions of Indigenous communities.

If our values resonate with you, please submit an application for the position. If you're not sure that you meet 100% of the selection criteria, that's okay, we would still like to hear from you and potentially discuss how your skills could be utilised at Fulton Hogan.

For over 90 years, Fulton Hogan has been delivering high-quality infrastructure to improve the lives of people every day. Our 10,000+ team works in every kind of weather and environment, creating, connecting, and caring for communities across Australia, New Zealand and the South Pacific.