Senior Commercial Account Handler — High-Value Clients

Idex Consulting Ltd.; Australia; Remote; AUD 60,000 - 85,000; Full time

Job summary

HumanAbility is seeking a Communications Coordinator to join our not-for-profit team on a full-time basis. The role is remote and may involve travel across Australia, supporting the Senior Communications Advisor to plan, draft and deliver clear communications about our projects and impact.

You will manage internal and external channels, including our website, newsletters, events and social media, and liaise with contractors such as designers and videographers.

Qualifications

• Tertiary qualifications in communications or equivalent experience.
• Experience in a Communications team, not-for-profit or government sector preferred.
• Strong interpersonal, written and verbal communication skills.
• Excellent organisational and project management skills.
• Experience with CMS, social media and Monday.com.

Responsibilities

• Identify, plan and create content for social, digital and newsletters.
• Translate complex policy content into plain English for target audiences.
• Draft clear, accurate and consistent communication materials.
• Ensure content is accessible for diverse audiences, including stakeholders.
• Collaborate with teams to align communications across sectors.
• Develop multimedia content, including videos and graphics.
• Observe health, safety and wellbeing policies.

Skills

Interpersonal skills

Written communication

Verbal communication

Project management

CMS experience

Social media

Monday.com

Education

Tertiary qualifications in communications, journalism or similar

Tools

Monday.com

Job description

Communications Coordinator – Remote

Posted 1 day ago

HumanAbility is a Jobs and Skills Council for the health, human services, aged care and disability, sport & recreation and early childhood industries.

HumanAbility’s objective is to advance education by supporting skills and workforce development for the above specified industries. It is a values-based organisation, that is not-for-profit, industry-owned and led, that is contracted by the federal government.

We have an opportunity for a Communications Coordinator to join us on a full-time basis in an ongoing capacity subject to funding (currently funded until mid-2028). The role may be located anywhere in Australia and will involve travel with overnight stays for organisation meetings, stakeholder meetings, workshops, and industry events.

HumanAbility is seeking a skilled and dynamic Communications Coordinator to support the creation and delivery of communications about our work.

The Communications Coordinator will work with the Senior Communications Advisor and other members of the Communications team to plan, draft and create clear, concised and compelling communications about HumanAbility’s projects and work.

You’ll work on internal and external communications including our website, newsletter, events and social media channels.

This position will also assist the wider Communications team as required and will at times be required to liaise with a range of contractors, such as graphic designers, videographers, and website developers.

Key Accountabilities

• Identify, plan and create content for HumanAbility’s communications channels, including social, digital and newsletters
• Translate complex technical, policy and workforce content into plain English that suits the target audience
• Draft communication materials with clarity, accuracy, and consistency
• Ensure all content is accessible and appropriate for diverse audiences, including industry stakeholders and the public
• Work closely with other teams as directed to align communications across our sectors
• Assist in the development or commissioning of multimedia content, including videos and graphics, as required
• Observe and followwork health, safety and wellbeing policies and guidelines

Qualifications and Experience

• Tertiary qualifications in communications, journalism or similar or demonstrated equivalent experience
• Experience working in a Communications team, preferably within a not-for-profit or government sector
• Strong interpersonal, written and verbal communication skills
• Excellent organisational and project management skills
• Demonstrated proficiency in content management systems, social media platforms and Monday.com (or similar)
• Ability to work collaboratively in a team environment and manage multiple stakeholders

Further Information

We are committed to building a workforce that reflects the diversity of the stakeholders we work with. We value the unique perspectives, knowledge, and lived experiences that Aboriginal and Torres Strait Islander peoples bring, and we actively support a culturally safe and inclusive workplace.

There may be times when it is required to work outside normal business hours i.e. evenings and weekends to meet operational and/or stakeholder requirements, and dependant on work deliverables, the role may be required to undertake travel.

We operate a hybrid working model. While flexibility is supported, the balance of office-based work, in-person attendance at meetings, events, etc and remote work will vary depending on role, location, and business needs.