Senior Cloud Administrator

Department of Communities and Justice; New South Wales; Hybrid; AUD 120,000 - 134,000; Full time

Job summary

A governmental department in New South Wales is seeking a Senior Cloud Administrator to lead a Cloud Administration team. You will manage cloud systems across AWS and AZURE platforms, handling technical support and vendor relations. The role demands strong organizational skills, advanced knowledge of cloud services, and the ability to foster good relationships with stakeholders. This position offers a competitive salary and a dynamic work environment that encourages professional growth.

Benefits

Flexible work environment

Training and development opportunities

Employee Assistance Programs

Qualifications

• Tertiary qualifications in a related discipline with ongoing professional development.
• Ability to build relationships with business and IT stakeholders.
• Integrity, respect, and understanding of cultural diversity.

Responsibilities

• Manage a team providing expert Cloud system support.
• Oversee delivery and maintenance of systems on AWS and AZURE.
• Handle day-to-day support tickets and vendor management.

Skills

AWS services knowledge

AZURE services knowledge

Advanced communication skills

Organizational skills

Interpersonal skills

Customer service focus

Education

Tertiary qualification in a related discipline

AWS and AZURE certification

Job description

Senior Cloud Administrator

• Location Parramatta CBD with access to hybrid work arrangements
• Full time temporary opportunity (35 hours per week) upto to a period of 24 months
• Salary from $120,859 to $133,183 pa. + super and annual leave loading
• Diverse and inclusive organisation with generous leave entitlements including flex leave and access to Fitness Passport

Your role

Manage a team providing expert Cloud system management and support, including administration, interoperability and policy design for usage and compliance as well as performance measuring and monitoring, working with key internal and external stakeholders to ensure overall operational maintenance management of DCJ ICT Cloud environments and solutions.

What you’ll do

The Senior Cloud Administrator / Cloud Applications Lead is responsible for the delivery, support, escalation, and maintenance of systems deployed on Amazon and AZURE cloud platforms across the division of Courts, Tribunals and Service Delivery (CTSD).

As a team lead of the Cloud Administration team, you will take a hands-on technical approach to managing a team providing specialist administration and support across managed integrated cloud systems and working with cloud technical support and resource management stakeholders to deliver improved ongoing operation of Cloud environments.

You are expected to have excellent working knowledge of Amazon Web Services (AWS) and AZURE cloud platforms, AWS services such as EC2, EKS, Cloud Watch, DynamoDB, CloudTrail, RDS, Elastic Load Balancing, multi-AZ configuration etc, and AZURE services such as Azure Monitor Data, SQLDatabase, Azure LogicApps, Autoscaling, backup and restore etc and their interrelationship with the applications deployed.

You will also be responsible for the day-to-day support tickets, acting as an escalation point for the team and working with vendors as well as managing delivery and implementation of product enhancements and change requests.

What we’re looking for

• Tertiary qualifications in a related discipline and / or equivalent knowledge, skills and experience with demonstrated commitment to ongoing professional development.
• Ability to build good working relationships with relevant business and IT stakeholders and manage vendors.
• Advanced communication and strong organisational and interpersonal skills
• Integrity and respect, and understanding of cultural diversity.
• Demonstrated ability to motivate, mentor, delegate and influence.
• Dedicated customer service and service delivery focus
• Certification in AWS and AZURE cloud technologies is recommended.
• Participation in an on-call and / or after hours / weekend work roster to ensure service continuity to our customers outside of normal business hours may be required.

This is an exciting opportunity for the right person to be part of a dynamic team changing the way IDS will provide services to the business of Courts and Tribunals and to the people of NSW.

What We Offer

We offer a variety of benefits, including :

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Are you ready to join us?

Applications close Wednesday 28th February at 11 : 59pm AEST.

Got a question?

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

Thank you for your interest in this role. We look forward to receiving your application.