Senior Case Manager, Workers' Comp (Govt Claims)

Allianz Australia; North Sydney Council; Hybrid; AUD 90.000 - 120.000; Vollzeit

Benefits dieser Stelle

Inclusive Culture

Hybrid Work Arrangements

Career Development

Financial Wellness & Discounts

Employee Share Purchase Program

Zusammenfassung

Allianz Australia is seeking a Senior Case Manager – Workers' Compensation in North Sydney to lead strategic case management for government clients, optimise return to work outcomes and coach the team. You will collaborate with claimants, legal and medical professionals while upholding excellent service standards.

The role emphasises medico-legal expertise, complex bodily injury claims, and effective leadership to support a high-performing claims team within Allianz Australia’s trusted framework.

Qualifikationen

• Medico-legal qualifications and experience in bodily injury claims processes across insurance, legal, medical, or complex customer service sectors.
• Proven ability to lead projects, coach others and support team delivery.
• Excellent verbal and written communication with ability to interpret complex information.

Aufgaben

• Manage a portfolio of Workers' Compensation claims for government clients from inception to finalisation.
• Make informed liability decisions based on comprehensive information evaluation.
• Foster strong stakeholder relationships with claimants, families, legal and medical professionals.
• Maintain high customer service standards and deep knowledge of Allianz workflows and client needs.
• Assess treatment and rehabilitation needs and identify opportunities for policy improvements.

Kenntnisse

Medico-legal qualifications

Team leadership

Strong communication

Ausbildung

Medico-legal qualifications

Jobbeschreibung

Allianz Australia is seeking a Senior Case Manager – Workers' Compensation in North Sydney to lead strategic case management for government clients, optimise return to work outcomes and coach the team. You will collaborate with claimants, legal and medical professionals while upholding excellent service standards.

The role emphasises medico-legal expertise, complex bodily injury claims, and effective leadership to support a high-performing claims team within Allianz Australia’s trusted framework.