Senior Case Manager

Procare Group; Windsor; Hybrid; AUD 70,000 - 95,000; Part time

Benefits offered by this job

Laptop provided

iPhone provided

Induction program

Flexible working options

Work from home

Job summary

Procare Group is seeking a Senior Case Manager to join our Claims Consulting team in NSW. The role focuses on RTW and case management for workers’ compensation claims across NSW, with a strong emphasis on coordinating return-to-work plans and liaising with health professionals, employers and insurers.

The position is permanent part-time (4 days/week) with consideration for full-time; NSW-based, ideally Sydney. Flexible hours with some onsite work required and regular GP case conferences.

Qualifications

• Minimum 5 years of NSW case management experience.
• Experience in self-insurance is highly regarded.
• RTW coordination experience and SIRA Certification required.
• Knowledge of benefits and claims management incl. PIAWE, disputes, and medical treatment rules.
• Current Police Clearance or willingness to obtain.

Responsibilities

• Provide quality RTW and case management for NSW Workers Compensation claims.
• Support clients to recover and return to work, including pre-injury activities.
• Implement RTW plans in workplaces and assist workers during recovery.
• Assist employers to meet Workers Compensation obligations.
• Liaise with health professionals, employers, insurers and stakeholders to drive outcomes.

Skills

Case management

Time management

Written & verbal comms

Attention to detail

Problem solving

Sense of urgency

Integrity

Team collaboration

Education

SIRA Certification

Police Clearance

Job description

• Unique opportunity to work in a highly experienced team!
• Ongoing opportunities for career progression!

Procare Group is an ever-growing national business of over 25 years. Our values are at the core of our business; Work Together, Be Accountable, Clarity in Communication and Find a Solution.

Due to our continued growth and increasing client base, we are seeking applications to work as a Senior Case Manager.

Working within our Claims Consulting team, day to day you will be:

• Providing quality RTW and case management within the Australian jurisdictions for Workers Compensation
• Supporting people to recover and RTW and pre-injury activities for both work related and non-work related injuries
• Working to implement return to work plans in the workplaces, supporting workers as they recover at work
• Assisting employers to meet their obligations as required under Workers Compensation legislation
• Liaising with health professionals, specialists, employers, insurers and other key stakeholders to drive positive outcomes for clients.

The Position:

• This is a unique role working as a Senior Case Manager in the Self Insurance industry
• This is a permanent part-time role working 4 days per week, however applicants seeking full time are still welcome to apply
• NSW based candidate, ideally based in Sydney
• Flexibility with hours and working from home, however able to complete onsite work as requested
• Onsite presence required at client along with attending GP case conferences and workplace visits to develop RTW plans.

About You:

• Mandatory:minimum 5 years case management experience in NSW scheme
• Experience working within self-insurance (highly regarded)
• RTW coordination experience & SIRA Certification required
• Understand the day to day requirements of application of benefits and Claims Management including calculating PIAWE, drafting disputes, applying the reasonable and necessary test to medical treatment, Injury Management Planning and legal proceedings
• A current Police Clearance (or willingness to obtain)
• Excellent time management skills
• Independent working with ability to fit into multiple different work scenarios and clients
• Strong communication skills both written and verbal
• Strong attention to detail, critical thinking & problem solving
• A sense of urgency in day to day activities
• Honesty, integrity, a good team attitude & positive approach.

Why Procare?

• Combination of work from home and onsite work as requested
• Access to our external employee assistance program
• Equipment provided including laptop and iPhone
• A thorough induction program
• Our commitment to your work-life balance combined with a genuine and friendly working culture
• Flexible working options including working from home regularly
• Regular staff celebrations, charity involvement and awards events
• Ongoing opportunities for career progression across a successful and growing business

For more information,check out our websitewww.procaregroup.com.auor contact our careers [e-mail].

As an Equal Opportunity Employer, Procare Group is committed to Equality, Diversity and Inclusion in our everyday working practice. We strongly encourage applications from those who meet the role criteria of all abilities and cultures including people who identify as Aboriginal and Torres Strait Islander and people living with a disability.