Senior Capacity Install Technician

Amazon Web Services; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Job summary

Amazon Web Services (AWS) in Melbourne seeks a motivated trainee to join the Data Center Infrastructure team. You will learn and perform data center cabling, testing, labeling, and inventory tasks, while adhering to safety standards and escalating as needed.

The role involves working in challenging environments, occasional travel within the area, and guidance from experienced team members to develop skills in provisioning and network deployment. This is a hands-on, entry-level opportunity at AWS.

Qualifications

• 2+ years of Computer Hardware Repair, Infrastructure Cabling, Network Deployment, or Data Center Operations experience.
• Knowledge of fiber-optic and copper cabling standards, optical types, test equipment, and troubleshooting methodologies.
• Working knowledge of structured cabling and port-allocation processes.

Responsibilities

• Adhere to security and safety best practices in the Data Center.
• Installation and testing of copper and Fiber Optic cabling.
• Basic build and troubleshooting of network devices.
• Creating/attaching labels and barcodes.
• Regularly work at heights and from ladders/EWP.
• Managing inventory of related materials.
• Adhering to defined escalation processes and standard operating procedures.
• Work in noisy areas with hotter and colder temperatures than standard office environmental conditions.
• Ability to travel within geographical work area is required, some travel outside traditional work area may be requested.
• Understanding of cabling procedure.

Skills

Cabling infrastructure

Fiber optic cabling

Project management

Port allocation workflows

Education

Certificate IV or Diploma in networking/IT/electrotechnology

Job description

At AWS, we are working to be the most customer-centric company on earth. To get there, we need exceptionally bright, talented, and driven people. If you would like to help us build, this is your chance to make history.

The Infrastructure Delivery team is responsible for the scaling and physical deployment of new Data Center Infrastructure. We are looking for a motivated and enthusiastic trainee to join the growing team. The ideal candidate is highly motivated individual with a willingness to learn and upskill. The candidate must be able to perform repetitive tasks and adhere to standard processes and best practices. The successful candidate will be working in a team environment and must be able to communicate and promote cross-team functionality.
This position has a physical component and may require working in cramped spaces or elevated locations.

Key job responsibilities

• Adhere to security and safety best practices in the Data Center.
• Installation and testing of copper and Fiber Optic cabling.
• Basic build and troubleshooting of network devices.
• Creating/attaching labels and barcodes.
• Regularly work at heights and from ladders/EWP
• Managing inventory of related materials.
• Adhering to defined escalation processes and standard operating procedures.
• Work in noisy areas with hotter and colder temperatures than standard office environmental conditions.
• Ability to travel within geographical work area is required, some travel outside traditional work area may be requested.
• Understanding of cabling procedure.

Physical requirements

• Regularly lift or move up to 18 kg (about 40 lb), and participate in group lifts for heavier loads
• Work in cramped, elevated, or noisy environments, including regular work at heights and from ladders
• Bending, lifting, stretching, reaching, standing, and walking for 8 or more hours a day
• Ascend and descend ladders, stairs, and gangways safely and without limitation
• Ability to work in a 24/7 environment, participating in the primary response rotation and providing after-hours support as needed
• Valid Australian driver's license and ability to travel between MEL data center sites as required

A day in the life

A normal day involve working inside a Data Center installing network equipment and cables, managing vendors, and negotiating deadlines with program managers. You will be responsible for running multiple projects at the same time

As part of the journey, you will have mentoring, coaching and career development opportunities as you work closely with AWS Network Engineering & Network Technical Project Manager teams to ensure fast, smooth roll out of new designs and products.

About the team

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating, that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences Welcome

At AWS, we value diverse backgrounds and experiences. Even if you don't meet all the qualifications listed, we encourage you to apply. Your career path doesn't have to be traditional - alternative experiences are welcome.

Inclusive Culture

Our workplace culture is built on learning and curiosity. Employee-led affinity groups foster inclusion and empower us to celebrate our differences. We offer ongoing events and learning opportunities that inspire us to embrace our unique perspectives.
Growth and Development
As we strive to become Earth's Best Employer, we provide abundant resources for professional development. This includes knowledge-sharing, mentorship programs, and other career-advancing opportunities to help you grow.

Work-Life Balance

We believe in work-life harmony. Achieving success at work should not come at the expense of your personal life. Flexible work arrangements are part of our culture, so you can feel supported both professionally and personally.
Learn more about our global infrastructure: https://infrastructure.aws/

Preferred qualifications

• industry standard certification (CompTIA, CCENT, or Network+)
• Experience with cabling infrastructure best practices and methodologies
• Knowledge of network design, protocols and Layer 1/2 troubleshooting
• Project management skills, including planning, coordinating, and tracking concurrent installs through to delivery
• Experience with provisioning, allocation, or port-assignment workflows
• Certificate IV or Diploma in a relevant field (networking, IT, electrotechnology) or equivalent experience

2+ years of Computer Hardware Repair, Infrastructure Cabling, Network Deployment, or Data Center Operations experience, or experience in similar technical or vocational roles

Demonstrated knowledge of fiber-optic and copper cabling standards, optical types, test equipment, and troubleshooting methodologies

Working knowledge of structured cabling and port-allocation processes

Ability to lead installs and guide less-experienced technicians

Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. IDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner