Senior Business Support Officer

Department For Child Protection; Adelaide; On-site; AUD 74,000 - 79,000; Full time

Benefits offered by this job

Flexible working options

Paid Parental and Partner Leave

Salary Packaging

Health and Fitness Perks

Job summary

The Department for Child Protection in Keswick is seeking a Senior Business Support Officer to provide rostering assistance and robust administrative support in line with government policy and procedures.

In this role you will manage rostering, improve efficiency, handle records management and salary information systems, and produce memos and letters while liaising with a range of stakeholders to ensure timely and accurate communications.

Qualifications

• Exceptional interpersonal skills when interacting with stakeholders.
• Ability to handle high and varied workloads to meet deadlines.
• Competencies in administrative services relating to finance, HR and records management.
• Team player who maintains confidentiality of sensitive information.
• Excellent analytical skills to identify and resolve problems.

Responsibilities

• Manage rostering that adheres to staffing patterns and ratios.
• Heighten efficiency by improving rostering practices.
• Provide admin support regarding records management, staff audits and salary information systems.
• Manage daily correspondence through accurate processing and communication.
• Produce memos, letters and assist with research to formulate reports.

Skills

Interpersonal skills

Workload management

Administrative services

Team player

Confidentiality

Analytical ability

Job description

Role Status: Full-time temporary vacancy available until 30 June 2027
Remuneration: ASO3 ($74,095 - $78,694) plus 12% superannuation

Role Details:

As a Senior Business Support Officer based in Keswick , you will provide rostering assistance that is accurate and published within designated timeframes. Your comprehensive administrative support will involve exemplary verbal and written communication, as you liaise with a range of stakeholders. You will contribute to the development and implementation of departmental systems and processes that improve efficiency surrounding rostering practices. This detail-orientated role will ensure services operate smoothly in-line with government policy and procedures.

In this role, you will:

• Manage rostering that adheres to established staffing patterns and ratios
• Heighten departmental efficiency by improving rostering practices
• Provide high-quality administrative support concerning records management, staff audits and salary information systems
• Manage daily correspondence through accurate processing and communication
• Produce memos, letters and assist with research endeavours to formulate reports.

About you:

• You possess exceptional interpersonal skills when interacting with key stakeholders
• You can handle high and varied workloads to fulfill organisational deadlines
• You demonstrate proven competencies in administrative services relating to finance, human resources and records management
• You are a phenomenal team player, who can establish professional networks and uphold the confidentiality of sensitive information
• You have excellent analytical skills to pinpoint and resolve problems.

Why You’ll Love It Here - DCP Benefits That Matter:

• A collaborative team environment, working alongside people who are committed to best practice and making a meaningful impact
• Flexible working options with tailored arrangements to help you balance work and life
• Paid Parental and Partner Leave – additional paid time to support you and your growing family
• Recognition and Growth – we celebrate your achievements and open doors to development across DCP
• Salary Packaging – reduce your taxable income with a range of pre‑tax benefits
• Health and Fitness Perks – free flu vaccination plus access to more than 1,700 gyms, fitness centres and pools across Australia through our Fitness Passport program for you and your family
• Wellbeing Support - confidential Employee Assistance Program services for you and your family.
• See our full list of benefits .

About DCP

The Department for Child Protection (DCP) plays a key role in the protection of children, young people and their families within South Australia. The department provides support to vulnerable children and young people to be safe, strong and connected.

Special Conditions:

• You must have a current Working With Children Check
• You must have a current Australian driver’s licence (P2 or above) and a willingness to drive is essential.

Our workplace reflects the diverse communities we serve, and we welcome applications from people of all backgrounds, experiences, and abilities. This includes women, Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ communities, and those from culturally diverse backgrounds. We are committed to fostering an inclusive, safe, and respectful workplace where everyone feels supported.