Senior Business Analyst - Onboarding & Change Lead (Hybrid)

Anglicare; Council of the City of Ryde; Hybrid; AUD 100,000 - 125,000; Full time

Job summary

A well-respected not-for-profit organization in New South Wales seeks a Senior Business Analyst to lead onboarding for the For Life program. You will gather requirements, map processes, and develop onboarding content. The ideal candidate will have over 7 years of experience, strong communication skills, and the ability to navigate complex stakeholder environments. This position offers hybrid work flexibility and opportunities for professional development, as well as participation in meaningful community support initiatives.

Benefits

Salary packaging to increase take-home pay

Hybrid work flexibility

Ongoing professional development opportunities

Employee Assistance Program

Discounts with 400+ retailers

Qualifications

• 7+ years’ experience as a Business Analyst delivering business projects.
• Experience leading requirements gathering, process mapping, and documentation.
• Exceptional stakeholder engagement and communication skills.

Responsibilities

• Lead the definition, documentation, and coordination of onboarding.
• Facilitate discussions to gather and document requirements.
• Map new onboarding processes and Standard Operating Procedures.

Skills

Stakeholder engagement

Process mapping

Documentation

Facilitation skills

Systems thinking

Job description

A well-respected not-for-profit organization in New South Wales seeks a Senior Business Analyst to lead onboarding for the For Life program. You will gather requirements, map processes, and develop onboarding content. The ideal candidate will have over 7 years of experience, strong communication skills, and the ability to navigate complex stakeholder environments. This position offers hybrid work flexibility and opportunities for professional development, as well as participation in meaningful community support initiatives.